High CourtDivision BenchAppeal Allowed; the plaintiff’s claim for Rs. 4...

State Bank of India v. Shyama Devi

Case / Petition Number:Civil Appeal No. 2476 of 1968
Neutral Citation:[1978] 3 S.C.R. 1015

Case Details & Bench

Court
High Court
Hon'ble Judges
  • R. S. Sarkaria
  • N. L. Untwalia
  • P. S. Kailasam
Judgment Date
1978-05-05
Court Decision / Holding
Appeal allowed. The Supreme Court reversed the High Court’s decree and dismissed the plaintiff’s claim relating to Rs. 4,000 and Rs. 7,000 (and related interest). The decretal amount granted by the High Court was reduced by Rs. 11,000, and there was to be no further alteration; costs were not awarded. The decision clarifies that deposits evidenced by bank employee entries must be proven to have been made in the ordinary course of bank business and within the scope of employment; where an employee acted as an agent for the plaintiff or outside the scope of employment, the Bank is not strictly liable.
Final Disposition
Appeal Allowed; the plaintiff’s claim for Rs. 4,000 and Rs. 7,000 was dismissed; the High Court’s decretal amount reduced by Rs. 11,000; no costs awarded.

Parties to the Case

Appellants / Petitioners

  • State Bank of India (represented by Imperial Bank of India predecessor)

Respondents

  • Shyama Devi

Legal Representation & Advocates

Counsels for Petitioners

  • • Y. S. Chitale
  • • J. S. Arora
  • • Ashok Grover
  • • G. K. R. Chowdry

Counsels for Respondents

  • • S. Bhargava
  • • M. V. Goswami

Case Synopsis & Summary

This is a vicarious liability dispute arising from savings-bank deposits allegedly made by Shyama Devi through an employee of the Bank (the Imperial Bank of India, SBI’s predecessor) in Allahabad. The respondent opened Savings Bank account no. 9001 and claimed deposits recorded in her pass-book (and ledger) totaling items such as Rs. 105, Rs. 4,000, Rs. 8,000 and other sums were entered by Kapil Deo Shukla, a bank employee, and were ratified by the Bank's staff over time. The suit sought recovery of Rs. 15,457/10 with pendente lite and future interest. The Trial Court found for the respondent on most items, holding the Bank bound by the entries, and awarded interest and costs. The High Court, on reappreciation, dismissed the Bank’s appeal and allowed the respondent’s cross-objections, decreeing Rs. 14,145/10 with interest and pendente lite interest, and directed deductions for sums already paid. The Supreme Court reversed, holding that the Bank was not liable for the large sums (notably Rs. 4,000 and Rs. 7,000) because the questioned acts were not performed by Shukla within the Bank’s course of employment and because the onus rested on the plaintiff to prove deposits by bank employees in the ordinary course of business. The Court distinguished the relevant authorities and reduced the decretal amount accordingly, concluding with an appeal allowed and the suit’s liability substantially narrowed.

Provisions of Law Cited

Article 133 of the ConstitutionCode of Civil Procedure, sections 109 and 110Savings Bank Rules, Rules 6 and 7

Legal Doctrines & Maxims

  • Master is liable for the acts of his servants if done in the course of employment; liability for fraud or wrong remains within the scope of employment; mere opportunity to commit a crime is not enough to render an employer liable; onus to prove deposits by a bank employee rests on the plaintiff.

Submissions & Arguments

Contentions of Appellants / Petitioners

The Bank argued that the plaintiff handed money to K. D. Shukla—an employee of the Bank—solely for credit to the plaintiff’s Savings Bank account, but Shukla’s alleged misappropriation and false pass-book/ledger entries did not occur within the Bank’s course of employment. The Bank contended that the onus lay on the plaintiff to prove deposits by bank employees and that forged entries could not shift liability to the Bank; deposits beyond rule limits (e.g., Rs. 7,000) were improper under Savings Bank Rules; Shukla’s actions were outside the Bank’s employment, thus not binding on the Bank.

Contentions of Respondents

The respondent contended that bank employees caused the false deposit entries, and that the Bank’s negligence allowed embezzlement; once the bank’s clerks entered deposits, the Bank was liable for losses arising from its employees’ acts in the course of employment; the plaintiff relied on the sworn testimony and documentary evidence showing deposits in the pass-book and ledger entries. The respondent argued that the bank’s rules and due diligence were breached and that the loss to Shyama Devi should be borne by the Bank as the employer.

Cited Precedents (7)

Case NameCitationTreatmentExplanation
Leesh River Tea Co., Ltd. & Ors. v. British India Steam Navigation Co., Ltd.[1966] 3 All E.R. 593PositiveUsed to illustrate the governing principle of vicarious liability; emphasizes that damages must stem from acts within the course of employment, not merely from opportunities provided by employment.
Lloyd v. Grace, Smith & Co.[1912] A.C. 636PositiveSupports the proposition that liability for a servant’s wrongdoings depends on acts within the scope of employment, not just the existence of the relationship.
United Africa Co. Ltd. v. Saka Owoade[1955] A.C. 130PositiveStates the general principle that a master is liable for a servant’s fraud if committed in the course of employment; the present case distinguishes when the act is outside the course of employment.
Ruben and Ladenburg v. Great Fingall[1904-07] All E.L.R 460Mentioned OnlyCited in context of older authorities on responsibility and onus; not the principal basis for the decision.
Morris v. C. W. Martin & Sons Ltd.(unknown)Mentioned OnlyListed as a reference in the doctrinal background without being central to the judgment’s ratio.
Lesh River Tea Co., Ltd. & Ors. v. British India Steam Navigation Co., Ltd.[1966] 3 All E.R. 593PositiveReiterates the essential principle that an employer is not automatically liable for crimes committed by employees when not in the course of employment; applied to assess Shukla’s acts.
United Africa Co. Ltd. v. Baka Owoade(Privy Council; citation not fully shown)PositiveCited to discuss the master–servant liability framework; used to frame the scope of employment concept.

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Extracted Judgment Text

Exact text extracted from official judgment records.

B' ##### 1009· STATE BANK OF INDIA _v._ SHYAMA DEVI _May_ 5, 1978 (R. S. SARKARIA, N. L. UNTWALIA AND P. S. KAILASAM, JJ.). _Vicarious liabilily.-··Legal principle which gorerns the_ _1:icario11s_ _1_ _liability_ _of_ _an .employer for the loss caused to a customer_ _thro11gh_ _the_ _niisdefneanour_ _or_ _negligence_ _of_ _an enlp[oyee._ Bhz.g\vati P;asud. On a suspicion about the entries in the respondent'i- Vass Book- made by the employees of the Bank; which had been confirming, and ratifying them from time to tiffie, the respondent sent a notice dated August. 13, The respondent opened a Savings Bank Account being No. 90001 with the appellant's predecessor, the ln1perial Bank of India at its Allahabad Branch, having·been introduced _io_ the B3nk by one Kapil Deo Shukhla, an employee of the bank and a close neighbour of the resprndent and a friend of her husband, C 1948 to tl].e defendant bank: The appellant bank replied by its letter dated 14-8-1948 explaining the·. deposit of several items making up to Rs. 1932-2-0 anj denied the alleged dep.O$i1s of Rs. 105, Rs. 4000, Rs. 8000/- •nd Rs. JOO/sa\'I ..to have been deposite_d through Kapil Dev Shukla. On .November, 30, 1948, the respo,ndent file.ct: a suit _iri_ _forma_ _pauperis_ for the recovery of Rs. _15,54]-10_ As. iogether _wiili_ _pendente lite_ and future interest from the appellant's predeCessors. The Trial Court found, except for the items of Rs. 105 and Rs. 4000/ - entered in the pass-book the respondent had deposited other amounts _ mentioned in it and ·that the bank was bound by those entries. Holding that the rules were strictly enforced by the bank and if the bank had accerted an amount larger than the sum of Rs. 5,000/- in contravention of its Rules, the respondent was not debarred from claiming sllch deposit, the Trial Court decreed the respon(jen't'S. su.it (in respect of t\vo items) for Rs. 10,040-10 As. togCther with simple intere~t on this amount from January 1st 1946 to August E~ 14,,1947@ Rs. 1-8-0 per cent per annum and fro~ August _15,_ 1947 to Decen10er, 194-8 nt RS. 7% per annum. lt v:as further ordere'd that the respondent would'. get sin1plc interest on the decretal amount after dedu.:ting Rs. 1986-2·-As. which have been paid during the pendency of the suit, at 6% per annu1n. Proportionate costs was also awarded to the respondent. Aggrieved by the· said Jord~rs.,. tb-e bank appealed: to the Allahabad High Court- and the respondent filed· crosS objections in respect of the amount of Rs. 4,000/- and Rs. 105/disalldwed by the Trial Court. The High Court. on reappreciation of the evidence dismissed the bank's appeal and allowed the respondent's cros5 objections decreeing the suit for Rs. 14145-10 annas together with simple interest thereon from January 1, 1946 to August 14, 1947@ Rs. 1-8-0 % 'per annum and from August-15, 1941 to·Decemb~r 1. 1948 at 6% per annum: lt w~-i.s further directed that respondei:i.t' could get _pendente lite_ simple interest from_ the appellant on the decretal amount at 6% per annum and as the an1ount of Rs. 1,986-2~0 had' been paid to the ret>porldent on September, 1950 it would be deducted from the total amount found due to the respondent and the decrctal an1ount :-;caled down _pro_ _tarito._ Allowing the defendant's .appe~I by certificate_and dismissing the plaintiff's· claim \v.ith regard to Rs. ll,000/ - (consisting of iten1s . of Rs. 4,000/- plu!I Rs; 7,000/-) and interest thereon, the Court 1-IELD : ( 1) The legal principle which governs the vic~rious liability nf an employer fQr the loss caused. to a customer through the inis1emeanour or neglig_ence of an employee are.: (a) The. employer is not liable for 1he act of the servant if the cause of the loss or dan1age aros.e without his actual fault - H. or pdvity or Without the fault or neglett of his t1gents or servants in the course of. their employrQent; (b) the daw~ge complained of must be shown to haYe been caused by any wrongful act of his servant fir agent done \Vithin the scope or course of the servant or agell'fs rn1ploy1nerit, even if the v.-·rongful <ict 1010 SUPREME COURT REPORTS (1978] 3 S.C.R. _A_ a1nountccl to a crime; and (c) a master i:; liable for h:s servants fnJ.·1d perpetrated in the course of master's business,vheth'!r the fr:i.n::I wao;; for thl' 1naster's benefit or not, if it was committed by the servant in the course of his en1ployment. There is no difference in the liability of the master for wrongs whether for fraud or any other wrong committed by a servant in the course of his employment and it is a question of fact in each case whether it was committed in the course of the employment. [1015 G-H, !016 A, 1017 A-CJ _B :o F G 11 _LCeslz_ _Rh·er Tea_ _Co._ _Ltd_ _&_ _Ors._ v. _British India_ _Steanl_ __i\la1·igation_ _Cn._ _Ltd.,_ [1966] 3 All E.R. 593; _Lloyd_ v. _Grace Smith_ _&_ _Co.,_ [1912] A.C. 636 and _lJniled A_frila Co._ _Ltd._ v. _Saka Owoada,_ [19551 A.C. 130 referre:l to. (2) In the instant case, the appellant bank was not liable to n1ake good the Joss of Rs. 7,000/- (part of Rs. 8,000/- entry) caused to the respondent by -( the act of K. D. Shukla. \vho was act~ng as an agent _of_ _the_ _rlaintifl-rc$po1i-_ ~ _d£·nt_ and not within_ the -scope of his employment With the bank. ·Nor could the fact that false and fictitious entries to cover his fraud ¥:ere made_. by Shukla in the pass-book of the respondent and in the ledger account of Bhagwati \ Prasad and Sons make the embezzlement committed bv Shuk'a an act com- .___ n1itted i•1 the course of his employmen• with the Bank. [1022 E-G] (b) The cheque for Rs. 7000-/- drawn by Bhag,vati Prasad was ·not hari<led over in the normal course of business in the defendant-bank for transfer to respondent's account in the regular manner. K. D. Shukla instead of depoSiting the cheque \Vith the bank, as per the letter dated 7-10-1946 addressed to the l bank manipulated to appropriate it himself. In such a situation, the act which caused the loss to the respondent could not be said to have been con1mitted by Shllkla in the course of his emoloyment '\\'ith the bank. At the most it could be said that the fact of his being an ernoloyee of the bank and a friend of Bhagwati Pru'i~•i gave him an opportunity to commit the fraud. [I 022 ·a;· D-El _Lresh_ _River_ _Tea Cn._ _Ltd._ _&_ _Ors._ v. _Br'tish India_ _Stea1n_ _Jl.lar'gation Co._ _I td.,_ [1966] 3 All E.R. 593 followed. ( c) The onus was on the plaintiff to sho\v that she paid th? amount• to an .cn1ployee of the bank and was received bv that employee in the course of emoloyment. The false and fraudulent entry Rbont the deposit of Rs. 4000/in the pass book could not shift the onus t'J the bank to prove the contrary. The alleged deposit of Rs. 4000/w bv cro~sed cheque on 17w9w45 is not suoported bv the testimony of Bhagwati Prasad. There 'vris no entrv in the cash scroil and fl'1 rPceint was produced in token of deposit. Th:: entry is obviouSly false. f1019 C, H, 1020 A] CIVIL APPELLATE JURISDICTION : Civil Appeal No. 2476 of 1968. From the Judgment and Decree order dated 3-3-6"- of the Allahabad High Court of Judicature at Allahabad in First Appeal No. 343 of 1952. Y. _S._ _Chitale,_ _J._ _S._ _Arora, Ashok .Grover_ and G. _K._ R _Chowdry_ ""!( for the Appellant. - - --- -- · ---~- .~, ·' _S._ _P._ _Bhargava_ and _M._ _V. Goswami_ for the Respondent. - ~ 1· The Judgment of the Court was delivered by SARKARIA, J.-This appeal on certificate is directed against a judgment and decree, dated March 3, 1964, of the High Court of .Judicature at Allahabad. It arises out of these circumstances : On September 17, 1945, the respondent opened a Savings Bank Account, being No. 9001, with the appellant's predecessor, the Imperial Bank of India at its Allahabad Branch. She was introduced to the Bank by one Kapil Deo Shnkla, who was an employee of the Bank, and admittedly a close neighbour of the respondent and .a friend of her husband, Bhagwati Prasad. ###### ##### '.--·;-, :,,,..<- -~ . ' ,._....,. . ·'"· s: B: I.y:,_S~WAMA JlE.VI _.(Sarkar)a,_ J.) ',,_,.\Ori Noxember .;!O,,19.48, the,responde!lt made .a petition _i!'_ _f()T!':'fl_ - _payn~ris Jor,the {ecq~ery of ;Rs. J5,5:i7 /10/- tcige\hei 1vil\l R.~'!efe!'te - _}i(e_ and fu:ure interest,from the Imperial Bank. This pellt1on was _>_ 'later register;:d as a regular suit in 1950 ... :rhe pl~intiff's '.ca~e. as ;pleaded, was as follows : . The plaintiff had, apart }r'?!n 1,932/.2/- .f!dmitted,PJ. the defen·dand-Bank, the under-noted amounts which were ·deEoS1ted ·by· her :from time to tinie' with the ·Bank:· -,,. - " - · .. j # I Rs. 105 - do;posited on September 17, 1945 Rs. 4000 - deposited on September 17, 1945 Rs. 8000 - deposited--on December 7, 1945 ·Rs. -100 :- dep0sited on June 20, -1946 ·· ;Rs. 12205 ::These amounts were entered· in the respondent's Pa~s Book. by the •employees of the.Bank which had been confirming' and ratifying those -~ .entries from time to time. - - - - - ' - Paragraph 3 of the plaint is material. _It may be extracted B D E •,F ,G "There was a ix:rmanent clerk named Kapil Dea Shukla in the .employ of the defendant. Bank,. who. exercised· much .influence on other. emp!Oyees of the. Bank· and ·used ' to ·work at dilkrent counters: The "Bank viewed: his actions with approval and acted with negligence. The· plaintiff as ,)Veil as other constituents regarded .him, as an . employee ·and· a responsible person of the,Bank· and quite. often used to hand over the money and letter of instructions to him, while this clerk nsed to obtain the signature 'of the officer on the Pass Book as usual. The plaintiff used,to,believ<> that, the money .had,been deposited,and she was satisfied. on perusal . of the Pass Book. She had never ·any occasion for sus**picion n** ' . . In August 1946, the plaintiff's husband .felt some suspicion in .the Bank's affairs. She thereupon .sent .a notice, .dated August 13, ·1948:to the defendant Bank. The Bank. replied by -letter,,dated August 14, 1948, in which it.accepted the deposit of.Rs .. 1,932/-.and .d.Onicd the deposit .and payment of the <four items .detailed . above . 'The defendant-Bank was, responsible• for the acts .and . omissions of :its employees which they did during their service, .and jf, Shukla or any other employee of the Bank had committed embezzlement and -defrauded. the plaintiff, . the ·Bank was responsible for making good ·that loss. - - - The defendant-Bank in its written statement admitted that Kapil Deo Shukla _was one. of. its employees a_nd he. used to work at the . counter, .but not at the Savings _Bank counter, where the Savings ,account of,the plaintiff was dealt.with. Sh11kla was no,lo!lger.in the Jl · ,service of the .Bank. 'fhe:Bank further'pleaded that the amount. of _Rs. 12,205/-, as .detailed above,,was never d\'posited with it, nor ' 1012 . SUPREME COURT REPORTS [J978J 3 S.C.R . ' - A were the alleged deposits constituting this amount ·ever coiifirmed or •ratified by _it •_ . The Bank further stated that only an aggregate amount cf Rs. 1,932/- had been deposited by the respondent on the diverse dates, as indicated below : . ..._ deposited on September· 17, 1945 deposited on January 31, 1946 deposited on February 4, 1946 deposited on April 23, 1946 deposited on July 23, _1946 B c D E F G Rs. 50. Rs. 400 Rs. 432 - _-Rs:_ 1000 Rs. 50 I The Bank - further . averred that . the plaintiff was in trod need tothe Bank by the sa"d Kapil Deo· Shukla. who was her. close neighbour.and a fast friend of her husband, Bhagwati Prasad, and that if the· plaintiff-respondent selected him as her agent· or instrument for depositing money in the Bank and he had defrauded her, or if Kapil Deo Shukla actmg in collusion with her husband, -- showed wrong amounts in her Pass Book, the Bank was noLliable for any Joss. that might have accrued to her. I>--. The parties went io trial on these bases ~ (1) Did the plaintiff deposit with the defendant the· various sums of money mentioned in Para 4 of the plaint ? (2) Ar~ these amounts mentioned in the plaintiff's Pass. Book ? If so, is the defendant bound by the entries therein ? ( 3) Did the plaintiff ~ke any deposit in contravention of any rule -of the Bank ? If so, to what effect? On Issues (1) and (2); ihe trial court found that, except for the items of Rs~· 105/- and Rs. 4,000/- entered ~n the Pass Book, the respondent had deposited the other amounts mentioned in it and that the Bank was bound by those entries. _Pn_ Issue No. (3), if was held that the Rules were not strictly enforced by the Bank, and if the Bank had accepted an amount larger than the sum of Rs. 5,000/in contravention of its Rules, the respondent was not debarred from. claiming such deposit. In the result, the trial court, on July 8, 1952, decreed the res-~­ pondent's suit (in respect of two items) for Rs.,10,040/40/-; to- gether with simpfo interest on this amount from January 1, 1946 to August 14, 1947 @ Rs. 1/8/C per cent per annum, and from -'<August 15, 1947 to December 1948 @-Rs. _1/-/-_ per cent per annum .. It was furtbor ordered that the respondent would get simple interest." H on the decretal amount (after deducting Rs. 1,986/2/- which • had been paid during the pcndency of the su:t) @ 6% per annum. ·Proportionate costs were also awarded to th~ respondent, s. B. ;. l'. SHYAMA DEVI _(Sarkuria,_ _!.)_ Aggrieved, the Bank carried an appeal to the High Court of Judicature at Allahabad, and the respondent filed cross-objections in respect of the amounts of Rs. 4,000/- and Rs. 105/-, disallowed by the trial court.. The High Ccurt observed that the disputed amount of Rs. 8,000/shown in the Pass Book consisted of two items, the bigger of which was an amount of Rs. 7,000 /- in the form of a cheque drawn by Bhagwati Prasad on the account of Bhagwati Prasad & Sons in Bharat Bank Ud., Allahabad, and that Bharat Bank paid the amount of the cheque to Dass Bank Ltd., A'llahabad, who credited it to the account of Lala Babu _alias_ Kapil Deo Shukla, the aforesaid employee of the Imperial Bank. On these premises, the High Court found that the amount of the cheque was not actually deposited, first, in the account of Bhagwati Prasad & Sons, nor later in the Savings Account of the respondent, and that Kapil Deo Shukla had fraudulently taken the money of the cheque and credited it in his own account in the Dass Bank Ltd., Alrahabad. "Therefore, the respondent had to suffer because of the action of Kapil Deo Shukla, an employee of the Imperial Bank.'' Repelling the contention of the appellant-Bank, the High Court held on the basis of the evidence of the appellant's witnessesMahadeo Prasad and Narbada Prasad-that "it could not be said that Kapil Deo Shukla was not acting in the course of his employment in the Bank". A B c D - In respect of the disputed deposit of Rs. 4,000/-, the High Court held that the appellant had not disproved the statement of Bhagwati Prasad by having the accountant of the Calcutta National Bank sum- F moned with the accounts relating to Bhagwati Prasad, and as such, it did not see any reason to disbelieve Bhagwati Prasad's statement that the cheque for Rs. 4,000/- was given to the Bank on September 10, 1945, to open a Savings Bank account in the name of the responclent, and that ii K D. Shukla cashed that cheque, also, and had ## _r_ :\ ' 'Ir' .(. _(_ \ Regarding the entry of Rs. 100/- the High Court held that the initials against this entry purporting to he of L. Anthony, had not E been proved to be forged inasmuch as L. Anthony had not been examined, and that ii any fraud had been committed by Kapil Deo Shukla, the Bank was liable for the same. it did not see any reason to disbelieve Bhagwati Prasad's statement that the cheque for Rs. 4,000/- was given to the Bank on September 10, 1945, to open a Savings Bank account in the name of the responclent, and that ii K D. Shukla cashed that cheque, also, and had - the amount deposited in his own account, the respondent could not , be made to suffer for the fraud committed by Kapil Deo Shukla in the G course of his employment in the Bank. With regard to the item of Rs. 105 /- also, the High Court accepted Bhagwati Prasad's statement that amount had been deposited by him on September 7, 1945. The High Court dismissed the Bank's appeal and allowed the plaintiff-respondent's cross-objections, decreeing the suit for Rs. 14,145/10/-, together with simple interest thereon from January 1, 1946 to August 14, 1947 at the rate of Rs. 1/8/- per cent per annum H **1014** SUPREME COURT REPORTS Jl978j 3 $.C.R. **A** and from August 15, 1947 to December I, 1948 at 6 per cent per annum. It was further directed that the respondent could get _pe11-_ _dente /itse_ simple interest from the appellant on the dccretal amount at 6% per annum. As the amount of Rs. 1,986/2/- had been paid to the respondent on September 16, 1950, it would be deducted from the total amount found due to the respondent and the decretal amount scaled down _pro tanto._ Costs of both the courts were also awarded to H the respondent. / Hence, this appeal by the Bank on a certificate granted by the High Court under Article 133 of the Constitution read w:th sections 109 and 110 of the Code of Civil Procedure. c **D** E **F** Dr. Y. S. Chitale, appearing for the appellant, contends that the respondent's case, as laid in the plaint. was that tbo plaintiff had entrusted K. D. Shukla, who was their friend, with moneys from time to time for depositing in her Savings Bank account. In such a Gituatio'n, K. D. Shukla could not be said to have been acting in due course of his employment er an agent of the Bank but only as an agent of the respondent, and· if K. D. Shukla did not deposit those amounts as directed by the plaintiff, but misappropriated the same and to cover up his fraud made false entries in the Pass Book, the Bank was no: liable. Strcs; has been laid on the fact that the disputed amounts were never delivered by cheque or otherwise at the Bank's counter. In this connection, reliance has been plac•cd on th principles enuncia:ed in _Leesh River Tea Co., Ltd._ & _Ors._ v. _British India Steam Navi-_ _gation Co.,_ Lid.('); _Ruben and Laden burg_ v. _Great Fingall(');_ and _Morris_ v. _C._ _W._ _Martin_ & _Sons_ _Ltd.(')_ As against the above, Mr. Bhargav submits that tho.; entries in the Pass Book showing the deposit of these amounts in the Savings Bank account of the plaintiff, had admittedly been made by K. D. Shukla, when he was an employee of th•c Bank. It is poi'nted out that there is evidence on the record to show that this K. D. Shukla had manipulated the accounts of three other depositors, also, and the Bank had reimbursed those constituents for _thF_ loss, and here is no reason why a discriminatory treatment should have been meted out to the plaintiff. It is argued that evidence on the reccrd suggests that K. D. ~ Shukla could be called upon to hdp other clerks, also, in transactions _.r._ with the Bank; that there could be no collmion between Bhagwatl Prasad and K. D. Shukla. became no man in his senses, would collude **G** with another to cause delit-:rate monetary loss to himself or his wife. It is emphasised that according to the statement of Bhagwati Prasad, the cheque for Rs. 4.000/- drawn by Bhagwati Prasad on the account of Bhagwati Prasad & Sons for transfer to •he account of the plaintiff, was handed over bv him at tho Bank's counter. With regard to all the disputed items, it is urged that the entries in the Pass Book showing ' thes~ deposits in the plaintiff's accounts were, _prima facie,_ sufficient **H** ~~(ll~~ ~~[1966]~~ ~~3 A~~ il E.L.R.593. 12) [1904-07] All E.L.R 460. (3) [1965] 2 All E.L.R. 725. \ **'y** .~· \.. _s._ B. J. _v._ SHY AMA DEVI _(Sark aria,_,/.) lO l 5 to establish the plaintiff's claim and cast liability on 1hc appellant. **A\** Our attcntio'n has also been drawn to the entries in th•c Bank's ledger showing the deposit of this amount of Rs. 4,000/- in the account ot the plaintiff. It is maintained that if K. D. Shukla or any other employee of the Bank made th<sc entries falsely in the Pass Book or Ill the Ledger, the plaintiff could not be made to s'Uffer and 1hat the Bank would for that fraud committed by the Bank's employees in tho course of their cmployme'nt, be liable. It is contended that in the face of **Bl** the entries in the Pass Book, the burden had shifted on the Bank to show, how it was not liable to make good the loss. At the outset, it may be noted that the case of the plaintiff, as adumbrated in the plaint, was different from what was sought to bo made out at the trial. It will bear repetition that in the plaint, it was pleaded that the plainiiff "quite often used to hand over th;, money _c·_ and letter of i'nstructions to him (K. D. Shukla), while this Clerk used to obtain the signatures of the oflicer on the Pass Book as usual. Th·" plaintiff used to believe that the money had been deposited and she was satisfied about such deposits on perusal of the Pass Book. She had never any occ~sion for suspicion" before August 1946. At the trial, the plaintiff herself did not appear in the witness-box, **Dl** inst•zad, her husband Bhagwati Prasad appeared as a wL'ness. His version was that it was he, and not his wife, who used to hand over the money and letter of instructions for deposit of the same in the **plaintiff\5 Savings Bank account; and that he had** **deposited** **the** amounts in cash or ch•eque at the counter behi'nd which, at the same table, K. D. Shukla and one other clerk worked. Contrary to the case set up in the plaint, Bhagwati Prasad went to the length of saying F. that he did not send or deposit through K. D. Shukla any money in his wife's account with the defendant Bank. He equivocated even with regard to the paten'. fact that it was K. D. Shukla who had introduced the plaintiff and identified her signature on the Account Opening Form submitted to the Bank. He denied that the plaintiff ever sent . her Pass Book to the Bank for completion through K. D. Shukla a'nd the latter used to return the same to her after completion. H;, how- **F** ever, conceded : "If he was present in the Bank, I may hav•c deposited or paid some amount through him." \.. " At this juncture, the witness was confronted with the contents of paragraph 3 of the plaint. Thereupon, he admited that what was stated th•,rein was correct. Bhagwati Prasad further admitted tha: K. D. Shukla was residing four or five houses away from his house a'nd he was known to the witness for the past I 0 or J 1 years. . Before dealing with the contentions canvassed, it would be useful iC; notice the settled le~al principles which govern the vicarious liability ot an employer for. the loss caused t~ a customer through the misdemeanour or negligence of an employee. The first of these principles is that the employer is not .liable for the act of the servant if the Cause .Of the loss or damages arose without G " II. **D** **E** **.1016** SUPREME COURT REPORTS ll'!JXI :\ s.c.~ his actual fault or privily and without the fault or neglect of his agents of servants in the course of their employment. This princ;ple is best illustrated by the decision of the House of Lords in _Leesh River Tea_ _Cc., Ltd._ _&_ _Ors._ v. _British llldia Steam Navigation Co.,_ _Ltd._ (supra). The facts of that case were that dming her voyage a ship called at an intermediate port to discharge part of her original cargo and load some fresh cargo. The shipowners engaged a stevedore company to dis clmrge and load. A servant of the stevedore company stole a brass **plate, \vhich was a cover that could be ren1oved** **to** **give access** **to** **a** storm valve. lts removal rendered !he ship unseaworthy as sea water could enter when the ship rolled. The resulting hole in the ship was concealed by part of the fresh cargo loaded. On her voyage after leaving the port the ship encountered heavy weather. Water entered through the hole rnd damaged part of the original cargo. In au action for damages by the owners of the damaged cargo, the shipowners contended that they were excepted from liability by Art. IV. Rule 2(q) of the Hague Rules, because the cause of the damage arose without their actual fault or privily and "without the fault er neglect of the agents or servants" of the shipowners. Dealing with this argument, Danckwerts, **L.J.** observed (at page 597) : "It seems to me that the vital point in the case is whether the theft of the brass plate was made by the stevedore, at Port Sudan, in the course of his employment by the shipowners. He was to be regarded as the agent of the shipowners for the purpose of unloading and loading cargo. There is no doubt that this gave him the opportunity to efiect the theft of the plate; but the stevedore was concerned with cargo and not with the ship or parts of the ship. When he deliberately stole the plate he was. acting in a way which was completely outside the scope of his employment on behalf of the shipowners. The theft could not have been prevented by any reasonable diligence of the shipowners through the officers and crew of the ship." ##### Salmon, L.J., speaking in a similar strain (at page 599) emphasised that the fact that the thief's employment on board presented him with ~ the opportunity to steal does not suffice to make the shipowners liable. ~ The conclusion drawn was : "For an employee to be liable, however, it is not enough that the employment merely afforded the servant or agent an opportunity of committing the crime." It must be shown that the damage complained of was caused by any wrongful act of his servant or agent done within the scope or course of the servant's or agent's employment, even if the wrongful act amount**ff** ed to a crime. For this proposition, Salmon, **L.J.** referred to _Lloyd_ v. _'Grace, Smith_ & _Co.(1)._ (I) [1912] A.C. 716. \ " "' .t( this point. As already noticed, the trial court decided this i<>ue, F excepting with regard to the items of Rs. 4,000/- and Rs. 105/-, in favour of the plaintiff. The High Court, on appeal, decided this issue witl1 regard to the item of Rs. 4,000/- in favour of the plaintiff. _y_ The plaintiff's case, as already noticed, in the plaint was that the various amounts had been handed over in cash or in cheque by her to K. D. Shukla, an employee of the Bank for crediting in her Savings Bank account with the defendant-Bank. But Shukla fraudulently misappropriated or converted the same to his own use. Therefore, the first question that falls to be considered is whether the amounts, in question, were handed over by the plaintiff or on her behalf by her husband, Bhagwati Prasad, to K. D. Shukla in the course of the Bank's business ? In other words, was K. D. Shukla, while receiving these amounts from the plaintiff, acting as an agent of the plaintifI or of the Bank in the cours<; of bis employment ~ This question, further resolves into the issue whether these amounts in question were handed over in the usual course of business in the Bank? Issue No. 1, framed by the trial court, is wide enough to cover this point. As already noticed, the trial court decided this i<>ue, excepting with regard to the items of Rs. 4,000/- and Rs. 105/-, in favour of the plaintiff. The High Court, on appeal, decided this issue ·~ I s. B. I. _v._ SHYAMA DEVI _(Sarkaria,_ _!.)_ 1017 In _United Africa Company Ltd._ v. _Baka Owoade(_ _[1]_ _)_ the Privy A Council laid down that a master is liable for his servant's frand perpetrated in the course of master's business, whether the fraud v,as for the master's benefit or not, if it was committed by the servant in the course of his employment. There is no difference in the liability of a master for wrongs whether for fraud or any other wrong committed by a servant in the course of his employment, and it is a question of fact in each case whether it was committed in the course of the B employment. In that case, the appellant-company, general merchants, had expressly committed to servants of the respondent, a transport contractor, at his request, goods for carriage by road, and the servants stole the goods, and the evidence established that that conversion took place in the course of their employment. The respondent was held liable C to the appellants for the value of the goods. The rule in _Lloyd_ v. _Grace, Smith_ & _Co._ (supra) was applied. Now, let us apply these principles to the facts of the present case. D E _/_, Since it is contended that the court below has misread the evidence and has not paid due attention to some of its features, we propose fo ~ re-examine the same ourselves. The main items shown in the Pass Book, ~s deposited in the respondent's Savings Bank Account are of Rs. 4,000/- and Rs. 8,000/-. - In regard to the item of Rs. 4,000/- shown as deposited on September 17, 1945, Bhagwati Prasad testified: G "Rs. 4000/- was deposited by cheque on 17th Septem- R ber 1945. It was presented in the Bank on 10th September, (I). 1955]AC. 130. A c D E F H 1018 SUPREME COURT REPORTS [1978) 3 S.C.R. 1945 ...... The counterfoil (Paper No. 4 of List 41/C) of - Rs. 4000/- relates to this cheque, showing the amount deposited on 17th September 1945. This is a crossed cheque. _I had written a letter in Hindi to the Bank to deposit the amount of this cheque in Shyama Devi's account." In cross-examination, he clarified that this cheque for Rs. 4,000/-, dated 10th September 1945, was drawn by him on his account in favour of 'self'. The witness bad drawn two parallel lines on it so as to make it a crossed cheque. He did not issue this cheque in Shyama Devi's name. This crossed cheque was banded over by the witness at the counter of the Bank. The Counter Clerk asked the witness to go away, assuring that the witness would later on receive the Pass Bank with the amount duly entered in it. The witness then went out of station iri connection with his bamboo business. On his return on the 17th September 1945, he went to the Bank.. The Counter Clerk then asked the witness to deposit some money in cash before a new Pass Book could be issued and the amount of the cheque credited by the transfer in the plaintiff's account. On the same day, the witness went to the Bank and deposited Rs. 415 /- in cash. Thereupon, a new Pass Book was issued to the witness. The amount of Rs. 4000/- was shown as deposited in the account of the plaintiff on 17th September 1945. The cross-examination reveals that the witness did not obtain any receipt for the deposit of this cheque. He further admitted that he had crossed the cheaue. so that it could not be credited to anyb!)dy else's account or be cashed by anyone also, but would go to his account. He further clarified that he had signed this cheque on· its back as it was a 'self' cheque. He denied the suggestion that be signed the cheque on 10th September 1945 on its back, as he ca~hed it at the Calcutta National Bank. He expressed ignorance if the payment of this cheque was paid by the Calcutta National Bank. As testified by Shri A. Ganguli, who was Agent of the Imperial Bank at Allahabad in Augmt 1946, the procedure for making deposits in an account with the Bank, was as follows : "When a depositor comes to deposit money in his or her Savings Bank account, the related voucher together with cash is tendered by him at the cash department counter in the Bank. The receiving Cashier counts and checks up the amount tendered, enters the items in the cash scroll maintained by him, certifies the voucher on the back by his signature in token of having received the money and passes the voucher on to the Cashier for his signature. The Head Cashier after certifying the voucher sends it to the official in the Banking Department who enters the voucher in his cash scroll after branding the voucher with the big 'received' round rubber stamp bearing the date of transaction. The voucher then goes to the ledger Keeper for entry in the relative account after which it is passed on to the Day-Book writer for entrv. If the depositor had on that date lodged his pass-book with the Ledger-Keeper then the entry is also made in his ###### - s. B. l. _v._ SHVAMA DEVI _(Sarkaria,_ J.) 1019 A B c D E F G \ pass-book and the pass-book togetber with the voucher and Ledger is sent to the official for attestation. The pass-book need not necessarily be lodged with the Bank at the time of making the deposit but it must be produced when a withdrawal is effected. In the cash voucher that is, tendered, the ledger's sigilature is invariably taken before the money is accepted by the Cashier." It may be noted that whereas in the case of the undisputed items this procedure was followed, evidence with regard to the observance of this procedure is not available, in the case of the disputed deposits. Bhagwati Prasad has not produced any deposit receipt or voucher evidencing the presentation of this crossed cheque for Rs. 4000/- in the Bank to any employee of the Bank, nor is there any entry in the cash scroll with regard to the deposit of any cash. Another suspicious feature about this deposit was that being a crossed cheque drawn in favour of 'self', it could be deposited in the account of the drawer or the endorsee of the cheque only. lt was not explained how it was cashed by the Calcutta National Bank. There was no evidence to show that in whose account in the Calcutta National Bank it was deposited. Bhagwati Prasad,;ays that he had handed over a covering letter in Hindi from the plaintiff to the Bank, requesting it to transfer and deposit the amount of the cheque in the Savings Bank account of his wife, Shyama Devi. No such letter is forthcoming, nor is there any evidence on the record to show that the plaintiff made any attempt to call for the production of any such letter from the Bank. No question with regard to this letter was put to Shri A. Ganguli, the Agent of the Bank, or the other officiafs of the defendant-Bank who appeared as witnesses. Bhag:wati Prasad was a man of business. Why did he not straightaway endorse that cheque in favour of his wife? This interval of 7 days between the alleged presentation of the cheque to the defendant-Bank and the date of the false deposit entry, i.e. 17th September 1945, is itself a very suspicious feature. The entry in the pass-hook, showing the deposit of Rs. 4000/on 17th September was obviously false. It is not disputed that this cheque of Rs. 4000/- (Ex. 20) had already been credited to some one - else's account in the Calcutta National Bank Ltd, on the 15th Septem~ ber, 1945. So far as this deposit of Rs. 4000/- is concerned, it will not be wrong to say that the decree passed by the High Court against ~ the defendant-Bank proceed mainly on the ground that the false deposit entry in the Pass Book in respect thereto is in the hand of K. D. Shukla who was at the material time an employee of the Bank. There is no corresponding entry in the Ledger of the Bank, showing that the amount of this cheque was first debited in Bhagwati Prasad's l!ccount and then transferred to the plaintiff's account. The High Court was thus not right in reversing the finding of the H trial court in respect of this item of Rs. 4000/-. The onus was on the plaintiff to show that she paid the amount to an employee of the A B c D E F G H 1020 SUPREME COURT REPORTS [1978] 3 S.C.R. Bank and was received by that employee in the course of his employment. The false and fraudulent entry about the deposit of thi& amount in the Pass Book, could not shift the onus on the Bank to prove the contrary. This takes us to the next big deposit in dispute. This deposit of Rs. 8000/- consists of two items. In examination-in-chief, all that Bhagwati Prasad stated with regard to the deposit of this cheque and the transfer of this amount from his account to that of the plaiilfiff _was_ thus: "On 7th December, 1945 I deposited Rs. 8000/-. I gave a letter that a sum of R!i, 7000/- from my current account be transferred to the account of Shyama Devi and I deposited Rs. 1000/- in cash with the Bank." He did not say as to which employee of the Bank he had handed over this cheque, and where. He did not even allege that he had received any voucher evidencing the deposit of this cheque or cash from the Bank, much less he produced any documentary evidence to show the deposit. Cross-examined, he expressed ignorance if the Bank had sent him any letter informing that Rs. 7000/- had been debited in his account and transferred to Shyama Devi's account. He further admitted that he did not receive or remember if any 'receipt' from the Bank. transferring Rs. 7000/- from his account to Shyama Devi's account was obtained by him. In this connection, he added : "From the pass-book, I verified the correctness of the entries and did not make further enquiries of the transfer of this amount of Rs. 7000/-." The Bank's case was that it could not have accepted, th() deposit of Rs. 7000/- for crediting to the Savings Bank Account as it would have been contrary to Rules 6 and 7 of the Savings Bank Rules. According to these Rules a depositor cannot pay a sum larger than Rs. 5000/at a time, nor can he deposit a sum exceeding Rs. 10,000/- in a year. When Bhagwati Prasad's attention was drawn to these Rules printed in the Pass Book, he stated that at the time of iSsuing this cheque, he was not aware of these Rules. Then there is the ledger entry (Ex. 19) which purports to show that Rs. 7000/- were withdrawn from the current account of Bhagwati Prasad & Sons with the Imperial Bank of India, Allahabad, on December 7, 1945, by cheque. The evidence of the Bank officials, Mahadeo Prasad and Shri A. Ganguli was to the effect, that the: entry in words and figures on December 7, 1945 in the Pass Book issued to the respondent, is in the hand· writing of K. D. Shukla, while the initials against that entry in the relevant column purporting to be of Mahadeo Prasad (Head Cashier), were forged initials. The trial court allowed the respondent's claim in respect of this item of Rs. 7000/-, on the basis that the entries in the Pass Book and the Statement of Ledger Account (Ex. 19) relating to the current account of Bhagwati Prasad & Sons supported Bhagwati Prasad's word of mouth. It did not accept Mahadeo Prasad's testimony, who was. } ' "' ###### '" ### ' \ .. I ' "'#### s. B. I. _v._ SHYAMA DEVI _(Sarkaria,_ !.) 10 21 at the material time, a Sub-Accountant of the Bank to the effect, that A the initials '!Jurporting to be his against the items of Rs. J 05 /-, Rs. 4000/-, Rs. 400/, Rs. 432/- in the Ledger Account, were not executed by him, but "ere imitations of his initials. The High Court, at the appellate stage, admitted additional do~u­ mentary evidence consisting of certmn letters which passed between the defendant-Bank, the Agent of the Bharat Bank, Allahabad and Dass **B** Bank Ltd. These letters would show that the Ledger Entry (Ex. _P-9B)_ showing the withdrawal of Rs. 7000/- on December 7, 1945 from the current account of Bhagwati Prasad & Sons with the Imperial Bank, Allahabad, is a false entry. The first of these letters is dated October 7, 1946 (Ex. 1) addressed by the Imperial Bank of India to the Agent, Bharat Bank Ltd., Allahabad. It is marked 'Private and Confidential'. It reads : C **''Dear** **Sir,** Cheque No. 620149 dated 21st November, 1945 for Rs. 7000 drawn by Messrs Bhagwati Prasad & Sons. We have been advised by Messrs Bhagwati Prasad & Sons, the drawer of the above cheque that this cheque was D sent by him to us f.or credit of his account. From our records we are unable to trace this entry in our books. I shall, therefore be glad if you will advise me of the date on which and the name of the person or Bank to whom the amount of the above cheque was paid by you." In reply. the Bharat Bank Ltd., on October 18, 1946, wrote (Ex. 3) E **"Dear** **Sir,** With reference to your P&C letter, dated the 7th ;nstant, we beg to advise that the amount of the cheque for Rs. 7000/ in question was paid by us to the Dass Bank Ltd., on 21-11-45." Thereupon, the Imperial Bank addressed a letter, dated October 22, 1946 (Ex. 2) to the Dass Bank Ltd., Allahabad, as follows : "Cheque No. 620149, dated 21st November, 1945 for Rs. 7,000 on Bharat Bank Ltd. The above noted cheque was paid to you through the clearing on the 21st November, 1945. Please advise me for whose credit the above cheque was collected by yon." In reply, Dass Bank Ltd., informed the Imperial Bank by their letter, <lated October' 23, 1946 (Ex. 4) as follows :, F G " .... that the amount was realised by us in cash from **H** Bharat Bank Ltd. and was credited to our C.D. a/c Lal Babu en the 21st November, 1945. A B c D E F G 1022 SUPREME COURT REPORTS [1978] 3 S.C.R. Further our records shows that the above was not presented, nor paid to us through the clearing, as you say, which please note." From the additional documentary evidence admitted by the High Court, two facts emerge clear: (!) That the cheque for Rs. 7000/drawn by Bhagawati Prasad was nilt handed over in, the normal course of business in the defendant-Bank for transfer to respondent's account in the regular manner; (2) That it was cashed and deposited in the personal account of Lal Babu alias K. D. Shukla with the Dass Bank Ltd. Although in the witness-box-in variance with the story in the plaint-Bhagwati Prasad did not clearly admit that the cheque was handed over to K. D. Shukla yet the inference deducible from fact no. (2) is that he had probably handed it over to K. D. Shukla after endorsing or signing on its back. If in these circumstances, K. D. Shukla, cashed that cheque and misappropriated the amount, could he be said to have caused that damage while acting in the course of his employment with the Bank? It is not disputed that K. D. Shukl:; was not, at the relevant times, incharge of the Savings Bank Counter at which the Savings account of the Respondent was dealt with. The letter, dated October 7, 1946 shows that Bhagwati Prasad had then advised the defendant-Bank that the cheque had been _"senf'_ by him t<1 them for credit of his account. Presumably, he sent it through K. D. Shakia treating him •as his (or plaintiff's) agent. K. D. Shukla instead of depositing it with the Bank, manupulated to appropriate it himself. In such a situation, the act which caused the Joss to the respondent could not be said to have been committed by Shukla in the course of his employment with the Bank. At the most, it could be said that the fact of his being an employee of the Bank and a friend of Bhagwati Prasad, gave him an opportunity to commit this fraud. The rule in _Leesh River_ _Tea_ _Co.'s_ case (supra), squarely applies to this situation. The appellant-Bank was therefore, not liable to make good the loss of Rs. 7,000/- caused to the Respondent, by the act of K. D. Shukla, while the latter was acting as an agent of the plaintiff and not within the scope of his employment with the Bank. Nor could the fact that false and fictitious entries to cover up his fraud, were made by K. D. Shukla in the Pass Book of the respondent and in the Ledger Account of Bhagwati Prasad & Sons, make the embezzlement committed by Shukla an act committed in the course of his employment with the Bank. The findings of the High Court with regard to the remaining items are not seriously disputed before us. ,• ' f I -,. #### In view of all that has been said above, we allow the defendant's appeal and dismiss the plaintiff's claim with regard to Rs. 11,000/(consisting of the items of Rs. 4000/- plus Rs. 7000/-) and interest thereon. The decretal amount granted by the High Court shall stand K reduced by Rs. 11,000/-, and interest thereon. There shall be no order as to costs. S.R. _Appeal allowed._