High CourtDivision BenchAppeal allowed; references to ESIC memorandum a...

M/S QUALITY INN SOUTHERN STAR v. REGIONAL DIRECTOR, EMPLOYEES' STATE INSURANCE CORPORATION

Case / Petition Number:Civil Appeal No. 1250 of 2001
Neutral Citation:[2007] 12 S.C.R.

Case Details & Bench

Court
High Court
Hon'ble Judges
  • Dr. Arijit Pasayat
  • P. Sathasivam
Judgment Date
2007-12-03
Court Decision / Holding
Appeal allowed. The orders of the ESI Court and the Karnataka High Court are set aside in light of the ESIC memorandum (6.11.2002) and the Madras High Court’s view in Sathianathan’s case, which classify service charges as not wages under s.2(22) of the ESI Act; no contributions are payable on service charges.
Final Disposition
Appeal allowed; references to ESIC memorandum and Sathianathan's case lead to setting aside the ESI Court and High Court orders; service charges not wages under s.2(22).

Parties to the Case

Appellants / Petitioners

  • M/S Quality Inn Southern Star

Respondents

  • Regional Director, Employees' State Insurance Corporation

Legal Representation & Advocates

Counsels for Petitioners

  • • Shyam Divan
  • • Akhil Pal Chhabra
  • • Sudha Malla
  • • Rajan Narain

Counsels for Respondents

  • • C.S. Rajan
  • • V.J. Francis
  • • Anupam Mishra

Case Synopsis & Summary

This appeal concerns whether service charges collected by hotel management from customers and distributed among employees amount to "wages" under section 2(22) of the Employees' State Insurance Act, 1948. The appellant-run hotel applied a 10% service charge to the total bill, which was included in customer bills and distributed to employees quarterly. The ESI Court held these charges were not paid directly by customers to employees and were instead part of the bill, with the employer retaining control over distribution and classifying the charges as an "additional reimbursement" rather than wages. The Karnataka High Court upheld that view. The Respondents relied on the circular and memorandum issued by the ESIC (No. P-1113/97-Ins. IV dated 6.11.2002) clarifying that such service charges do not constitute wages under s. 2(22). The appellant cited Rambagh Palace Hotel and a Madras High Court decision in Sathianathan N. & Sons Pvt. Ltd. v. E.S.I. Corp. and Anr. (2002 LLJ 1002). The Supreme Court, however, held that the later memorandum and the Madras High Court’s view in Sathianathan’s case justify setting aside the ESI Court and the Karnataka High Court orders, and allowed the appeal. The decision emphasizes that service charges, despite being collected and distributed to employees, are not wages under the Act, aligning with the memorandum’s guidance and prior ruling. The matter references the Rambagh Palace line of cases for comparison, but is not controlling here.

Provisions of Law Cited

Employees' State Insurance Act, 1948, s. 2(22)Employees' State Insurance Act, 1948, s. 45-AEmployees' State Insurance Act, 1948, s. 75Employees' State Insurance Act, 1948, s. 82(2)

Submissions & Arguments

Contentions of Appellants / Petitioners

The appellant contends that the service charges collected by the hotel from customers, distributed among employees quarterly, are not payments of wages under s.2(22) of the ESI Act. The charges are included in the customer bills and paid by customers as part of the bill; the distribution is periodic and the hotel retains control over distribution. A circular and the ESIC memorandum (6.11.2002) clarify that such service charges are outside wages. The appellant relies on Rambagh Palace Hotel’s line of reasoning distinguishing tips from wages and emphasizes that the Madras High Court’s Sathianathan decision (LLJ 1002) supports non-wage characterization.

Contentions of Respondents

The ESIC, ESI Court, and Karnataka High Court maintained that service charges are part of the bill, paid indirectly to employees, and constitute wages under the Act due to the employer’s control over distribution and the concept of "additional remuneration". The circular and memorandum clarifying non-wage status support ESIC’s view. The decision in Rambagh Palace Hotel is cited for comparison but not as controlling; the respondents rely on the settled position that such service charges are within the wage definition as enacted by the statute and the ESIC’s prior practice.

Cited Precedents (2)

Case NameCitationTreatmentExplanation
Sathianathan N. and Sons Pvt. Ltd. and Ors. v. E.S.I Corporation and Anr.(2002-11 LLJ 1002)PositiveThe Supreme Court approves the Madras High Court’s view expressed in Sathianathan’s case, aligning with the memorandum’s stance that service charges are not wages under s.2(22).
The Rambagh Palace Hotel, Jaipur v. The Rajasthan Hotel Workers' Union, Jaipur[1976] 4 SCC 817Mentioned OnlyCited for comparison (differentiating tips from service charges); not adopted as controlling law in the present decision.

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Extracted Judgment Text

Exact text extracted from official judgment records.

A ## MIS QUALITY INN SOUTHERN STAR _v._ ## THE REGIONAL DIRECTOR, EMPLOYEES' STATE INSURANCE CORPORATION B ## DECEMBER 3, 2007 [DR. ARIJIT PASA YAT AND P. SATHASIV AM, JJ.J _Employees' State Insurance Act, 1948-s. 2(22)--Service charges_ C _collected by the management of the hotel from customers on behalf of employees in lieu of direct tips and later paid to their employeesHeld: Does not constitute wages-Memorandum No. P-1113197-lns. IV dated 6.11.2002._ D The question which arose for consideration in the instant matter was whether the service charges collected by the hotel management from the customers and distributed amongst the employees amounted to 'wages' within the meaning of section 2(22) of the Employees' State Insurance Act, 1948. E The ESI Court held that the service charges were not directly paid by the customers to the employees but formed part of the bills which the customers were obliged to pay without any option and the amount so collected was paid or distributed to the employees equally once in three months; and that the appellant, running a three star F hotel had total control and power of distribution of the amount and thus, was distinguishable from 'tips' and was covered by the expression 'additional reimbursement'. High Court upheld the order. Hence the present appeal. G H Allowing the appeal, the Court HELD: Subsequent to the judgment of the High Court, the Corporation issued an Office Memorandum bearing No.P-1113/97Ins.IV dated 6.11.2002 which stated that the service charges collected by the management of the hotel on behalf of their 790 " _1_ M/SQUALITYINNSOUTHERNSTARv. REG.DIRECTOR, 791 EMPLOYEES' STATEINSU. CORPN. [PASA YAT,J.] employees in lieu of direct tips which was paid to the employees at A a· later date does not constitute wages under section 2(22) of the Employees' State Insurance Act, 1948. In view of the memorandum issued and the view taken by the High Court in _Sathianathan 's_ case, the orders of the ESI Court and the High Court cannot be maintained and are set aside. [Paras 5, 8 and 10] B B _Sathianathan N. and Sons Pvt. Ltd. and Ors._ v. _E.S.1 Corporation and Anr.,_ (2002)-11 LLJ 1002, approved. _The Rambagh Palace Hotel, Jaipur_ v. _The Rajasthan Hotel Workers' Union, Jaipur,_ (1976] 4 SCC 817, referred to. c CIVIL APPELLATE JURISDICTION : Civil Appeal No. 1250 of 2001. i From the Judgment and final Order dated 29.7.1999 of the High Court of Kamataka at Bangalore in M.F .A 1497 of 1992. D Shyam Divan, Akhil Pal Chhabra, Sudha Malla and Rajan Narain for the Appellant. C.S. Rajan, V.J. Francis and Anupam Mishra for the Respondent. DR. ARIJIT PASAYAT, J. 1. Challenge in this appeal is to the[E ] judgment of the learned Single Judge of the Karnataka High Court dismissing the appeal filed by the appellant. Challenge was to t.li.e order of the Employees' State Insurance Court (in short 'ESI Court') in ESI application No.123/89. The appeal was filed under Section 82(2) of the F Employees' State Insurance Act, 1948 (in short the 'Act'). Order passed by the ESI Court was on the petition filed under Section 75 of the Act. F 2. Background facts are as follows: _.i_ A show-cause notice was issued by the respondent on the report of the ESI Inspector on 9.1.1981 calling upon the appellant to contribute premium for the period November, 1986 to November, 1987 in respect of service charges collected by it. Not being satisfied with the explanation offered, order was passed under Section 45-A of the Act determining amount of contribution payable. The order was challenged by the appellant G H 792 SUPREME COURT REPORTS [2007] 12 S.C.R. A by an application under Section 75 of the Act. This application was contested by the respondent and the ESI Court on consideration of the evidence brought before it and it came to hold that the order under Section 45-A of the Act suffered from no infirmity. 3. According to the appellant, the basic question was whether the B service charge collected by the hotel management from the customers and distributed amongst the employees amounted to "wages" within the meaning of Section 2(22) of the Act. According to the appellant this did not constitute wages. The respondent contended that the appellant runs· a three-star hotel and the establishment is covered under the Act. C Undisputedly, 10% of the total bill amount is compulsorily collected as services charges and is included in the bills. The service charges so collected are distributed amongst the employees of the appellant quarterly. The collection of service charges is essentially what is called as "tips" and paid at the option of customers. The ESI Court held that looking at D the nature of the service charges, these are not directly paid by the customers to the employees but form part of the bills which the customers are obliged to pay without any option and this amount so collected is paid or distributed to the employees equally once in three months. According to the ESI Court the appellant had total control and power · E of distribution of the amount and this is distinguishable from "tips". This was treated in any event covered by the expression "additional reimbursement". The High Court in appeal upheld the view. 4. Learned counsel for the appellant submitted that the payments were distributed equally amongst all the employees periodically, once in F three months. It was submitted that by a circular it was clarified that service charges were outside the scope of wage as defined. Reference was made to a decision of this Court in _The Rambagh Palace Hotel, Jaipur_ v. _The Rajasthan Hotel Workers' Union, Jaipur,_ [1976] 4 SCC 817. The High Court distinguished the same holding that it related to "tips" and G there was no consideration of the aspect whether it was covered by the expression "reimbursement". 5. It was pointed out that the judgment of the High Court was delivered on 29.7.1999. Subsequently, the memorandum was issued by H the Corporation bearing No.P-1/13/97-Ins.IV dated 6.11.2002 clearly F M/SQUALITYINNSOUTHERNSTARv. REG.DIRECTOR, 793 EMPLOYEES' STATEINSU. CORPN. [PASA YAT,J.] stating that service charges of the nature involved in the present dispute A do not form part of the wages. It is also pointed out that the Madras High Court in a decision in _Sathianathan N. & Sons Pvt. Ltd. and Ors._ v. _E.S.L Corporation and Anr.,_ (2002-11 LLJ 1002) on 6.2.2002 took a different view. 6. Learned counsel for the respondent on the other hand supported B orders of the ESI Court and the High Court. 7. Section 2(22) defines wages as: "Wages means all remuneration paid or payable, in cash to an employees or implied, were fulfilled and includes (any payment to C an employee in respect of any period of authorized leave, lockout, strike which is not illegal or layoff and) other additional remuneration, if any (paid at intervals not exceeding two months), but does not include D (a) any contribution paid by the employer to any pension fund or provident fund, or under this act: (b) any traveling allowance or the value of any traveling concession; ( c) any sum paid to the person employed to defray special E expenses entailed on him by the nature employment; or ( d) any gratuity payable on discharge" -j 8. The circular referred to by the learned counsel for the appellant reads as follows: "E Service charges cannot be included in "wages" for the following reasons- (a) The Memorandum issued by the ESIC corporation number Pl 1113/97-Ins.IV dated 6.11.2000 clearly states in paragraph 13 G that: "Service Charges are collected by management of the hotel on behalf of their employees in lieu of direct tips and the same is paid to their employees . at a later date. Such amount collected as H 794 SUPREME COURT REPORTS [2007] 12 S.C.R. .. A B 'service charges' will nott constitute wages under S 2(22) of the ESI Act. In the case of _ESIC_ v. _Mis Rambagh Palace Hotel,_ Jaipur. The High Court of Jaipur has held that 'service charges' are not wages under Section 2(22) of the ESI Act. This verdict of the High Court of Jaipur was accepted in the ESIC and hence no contribution is payable on 'service charges'. (Earlier instructions were issued vide letter No. P. 12/11/4/79 Ins. Desk I <ltd 18.9.79)" 9. The introduction to the memorandum dated 6.11.2000 states that it has been issued because: c D E F "it is necessary that the instructions issued by this office from time to time are not only consolidated but certain more items are included not only to clear the doubts of the what constitutes part of wage under Section 2(22) Some of the instructions were issued long back rather -as back as in 1967 and certain instructions are not even available in some of thee regions and it is difficult to keep a track on the old instructions. Keeping in view the above aspects and consolidated instructions including some more items are as under:" (b) In the present case, the amounts received by the employees were not in the nature of "wages", as they were not given to the employees under the terms of the contract of employment, either express or implied. The appointment letters expressly state that employees are not entitled to any other remuneration. Thus the distribution of service charges is expressly excluded from the wages." I 0. In view of the above-said office memorandum and the view taken by the Madras High Court in _Sathianathan 's_ case (supra) the orders of the ESI Court and the High Court cannot be maintained and are G accordingly set aside. 11. The appeal is allowed without any order as to costs. NJ. Appeal allowed.