High Court of KeralaSingle JudgeWrit petition disposed of; no mandamus; liberty...

Malayil Samad v. General Manager, Bharati Airtel Ltd; Nodal Officer, Bharati Airtel Ltd; Telecom Regulatory Authority of India

Case / Petition Number:WP(C) No. 13436/2021

Case Details & Bench

Court
High Court of Kerala
Hon'ble Judges
  • P. V. Kunhikrishnan
Judgment Date
2021-11-09
Court Decision / Holding
With liberty to the petitioner to approach the disciplinary authority with proper prayer, this writ petition is closed.
Final Disposition
Writ petition disposed of; no mandamus; liberty to approach the disciplinary authority with proper prayer.

Parties to the Case

Appellants / Petitioners

  • Malayil Samad

Respondents

  • General Manager, Bharati Airtel Ltd
  • Nodal Officer, Bharati Airtel Ltd
  • Telecom Regulatory Authority of India

Legal Representation & Advocates

Counsels for Petitioners

  • • Zubair Pulikool
  • • K. Seena

Counsels for Respondents

  • • Santhosh Mathew
  • • Sri Jaishankar V. Nair
  • • CGC Arun Thomas
  • • Jennis Stephen
  • • Vijay V. Paul
  • • Veena Raveendran

Case Synopsis & Summary

The petition, WP(C) 13436 of 2021, concerns a Sub-Inspector of Police (the petitioner) who challenged disciplinary proceedings arising from an audio clip of a telephonic conversation. The petitioner, while posted at Coastal Police Station, Thalassery, contends that the recorded conversation was edited and inconsistent with the actual duration, and therefore presumes that the evidence used against him is unreliable. He sought a writ of mandamus directing the 3rd respondent, the Telecom Regulatory Authority of India (TRAI), to furnish detailed call records (incoming and outgoing) of the petitioner’s mobile number 7510757957 for 05 August 2020 to 25 August 2020, including date, time, and duration of calls, to substantiate his claim. The respondents submitted that there are legal embargoes on disclosing such data and that TRAI’s powers do not extend to obtaining subscriber call details; they relied on the Delhi High Court decision in Telecom Regulatory Authority of India v. Yash Pal (2013 SCC OnLine 4271) to argue that information pertaining to a subscriber’s calls is outside TRAI’s function under the TRAI Act, 1997. The High Court of Kerala, however, examined the statutory limits (Sections 11 and 12(1) of the TRAI Act) and privacy concerns, concluding that such data cannot be compelled from service providers. Ultimately, the court closed the petition with liberty to the petitioner to approach the disciplinary authority with a proper prayer, indicating no mandamus was granted. The decision underscores the balance between statutory powers, privacy, and the proper forum for disputing disciplinary material.

Provisions of Law Cited

Telecom Regulatory Authority of India Act, 1997, Section 12(1)Telecom Regulatory Authority of India Act, 1997, Section 11

Submissions & Arguments

Contentions of Appellants / Petitioners

The petitioner sought a writ of mandamus to compel TRAI to furnish call detail records (incoming/outgoing) for the period 05.08.2020 to 25.08.2020 for verification of the alleged editing of a telephonic conversation used against him in disciplinary proceedings. He contends that the call data is essential to verify the authenticity and duration of the calls, which are pertinent to the disciplinary case. He argues that while TRAI regulates telecom services, information regarding a subscriber’s call details should be accessible for purposes of fairness and accountability in the disciplinary procedure, especially where the evidence is contested. He presented the need to challenge the accuracy and integrity of the audio clip by correlating it with objective call data.

Contentions of Respondents

The respondents contend that there are legal embargoes on furnishing subscriber call details and that TRAI’s powers under the TRAI Act do not extend to obtaining call data of individual subscribers. They rely on the Delhi High Court decision Telecom Regulatory Authority of India v. Yash Pal (2013 SCC OnLine 4271) to argue that Section 12(1) empowers TRAI to call for information only insofar as it relates to the affairs of the service provider and not the subscriber. They also note that disclosure could violate privacy rights and that a license condition cannot authorize sharing such sensitive data. Therefore, they submit that directing disclosure of subscriber call details is outside TRAI’s powers and not a proper exercise of a writ of mandamus; the petition should be dismissed with liberty to pursue appropriate remedies within the disciplinary framework.

Cited Precedents (1)

Case NameCitationTreatmentExplanation
Telecom Regulatory Authority of India v. Yash Pal2013 SCC OnLine 4271Mentioned OnlyCited by the respondents to illustrate the limits of TRAI’s power; the Kerala High Court discusses the Delhi decision for context but does not adopt its reasoning as binding, ultimately relying on statutory provisions and privacy concerns.

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Extracted Judgment Text

Exact text extracted from official judgment records.

## **IN THE HIGH COURT OF KERALA AT ERNAKULAM** ## **PRESENT** **THE HONOURABLE MR. JUSTICE P.V.KUNHIKRISHNAN TUESDAY, THE 9[TH] DAY OF NOVEMBER 2021 / 18TH KARTHIKA, 1943** **WP(C) NO. 13436 OF 2021** ## **PETITIONER:** MALAYIL SAMAD, AGED 42 YEARS S/O MAMMATH, HASHIYANO, THAZHATH KOYILOTH THAZHA (H), PUTHUPPANAM P.O, VATAKARA TALUK, KOZHIKODE DISTRICT(SUB INSPECTOR OF POLICE COASTAL POLICE STATION, THALASSERY, TEMPLE GATE P.O.TEMPLE GATE KANNUR DISTRICT-670 102) BY ADVS. ZUBAIR PULIKKOOL K.SEENA ## **RESPONDENTS:** 1 GENERAL MANAGER, BHARATI AIRTEL LTD, SL AVENUE, NH BYPASS, KUNDANNOOR JN, MARADU P.O.COCHIN-682 304. 2 NODAL OFFICER, BHARATI AIRTEL LTD, SL AVENUE, NH BYPASS, KUNDANNOOR JN, MARADU P.O.COCHIN-682 304. 3 TELECOM REGULATORY AUTHORITY OF INDIA, REP. BY SECRETARY, MAHANAGAR DOORSANCHAR BHAWAN, JAWAHARLAL NEHRU MARG, NEW DELHI-110 002. BY ADVS. SANTHOSH MATHEW SRI.JAISHANKAR V.NAIR, CGC ARUN THOMAS JENNIS STEPHEN VIJAY V. PAUL VEENA RAVEENDRAN WP(C) NO.13436/2021 2 ANIL SEBASTIAN PULICKEL, R1 & R2 DIVYA SARA GEORGE JAISY ELZA JOE ABI BENNY AREECKAL LEAH RACHEL NINAN THIS WRIT PETITION (CIVIL) HAVING COME UP FOR ADMISSION ON 09.11.2021, THE COURT ON THE SAME DAY DELIVERED THE FOLLOWING: WP(C) NO.13436/2021 3 ## **P.V.KUNHIKRISHNAN, J** **------------------------------W.P.(C)No.13436 of 2021 -------------------------------Dated this the 09[th] day of November 2021** ## **JUDGMENT** ## **The above writ petition is filed with following prayers:** _“i) To issue writ of mandamus or such other writ or direction to the 3[rd] respondent to direct the 1[st] and 2[nd] respondents to issue incoming and outgoing calls details of the petitioner's mobile number 7510757957 for the period from 05/08/2020 to 25/08/2020 including date, time and duration of the call time. ii) To grant such other reliefs as this Hon'ble Court deems fit and proper in the circumstances of the case.”_ ## **2. The petitioner is working as Sub** **Inspector of Police. While the petitioner was working at Coastal Police Station, Thalassery, in connection with an injury sustained to the petitioner, he was under treatment. It is the** WP(C) NO.13436/2021 4 **case of the petitioner that, on 19.08.2020 his immediate superior officer informed him to go for duty which he refused because of his ailments. It is the case of the petitioner that the said telephonic conversation led unhappy situation. It is the further case of the petitioner that, based on the complaint of the said superior officer, a disciplinary proceedings is initiated against the petitioner. The recorded mobile audio clip of the petitioner has been produced as evidence against the petitioner. According to the petitioner, it is an edited version. Since the duration of the call is not tallying with the produced clip, the petitioner applied for the call records from the respondent company to substantiate his contention in the disciplinary proceedings. The respondent company refused to supply the details. Hence, this writ petition is filed.** **3. Heard the learned counsel for the** WP(C) NO.13436/2021 5 **petitioner and the learned counsel for respondents 1 and 2.** **4. The contention of the petitioner is that he wants to get the incoming and out going call record details of the petitioner's mobile phone for the period from 05.08.2020 to 25.08.2020. The respondents filed a counter affidavit in which it is specifically stated that there are some legal embargo in furnishing such details to the petitioner. It** **will be better to extract paragraph No.7 of the counter affidavit filed on behalf of respondents 1 and 2.** _7. It is submitted that the present Writ Petition is also liable to be dismissed for the reason that it has failed to show how the action it wants the 3[rd] respondent TRAI to perform is within powers of TRAI in the first place. For a writ of mandamus to be issued, the petitioner must establish that there has been a failure to perform a public duty. An entity cannot be said to have a public duty to perform an action if that action is not within its powers in the first place. It is submitted that the Hon'ble High Court of Delhi in_ _**Telecom**_ _**Regulatory Authority of India v. Yash Pal**_ WP(C) NO.13436/2021 6 _reported in_ _**2013 SCC OnLine 4271** considered the question of whether TRAI has the power to issue directions to a telecom service provider to provide the call details of subscribers. The said case arose as a challenge by TRAI against an order of the Central Information Commissioner as per which it had been asked to seek certain call details from a telecom service provider. TRAI contended that its powers under the Telecom Regulatory Authority of India Act, 1997 did not extend to calling for such call details. Agreeing with TRAI's contention, the Hon'ble High Court of Delhi held as follows:_ _"Section 12(1) of the TRAI Act, 1997 empowers the said Authority, if considered expedient by it to do so, inter alia, to call upon any Service Provider to furnish in writing such information or explanation relating to its affairs as the Authority may require. The functions of the Authority are prescribed in Section 11 of the aforesaid Act._ _**I find merit**_ _**in the contention of the learned counsel for t he petitioner that the power to call for information or explanation from the Service Provider can be exercised by the authority only if such information or explanation is required for discharge of the functions assigned to it.** The aforesaid power, in my view, cannot be exercised for the purposes which are alien to the functions of the Authority specified in Section 11 of the Act. Taking a contrary view will lead to the Authority assuming unbridled_ WP(C) NO.13436/2021 7 _power to call for information from a Service Provider irrespective of whether such information is necessary for an efficient discharge of the functions assigned to the Authority or not._ _**To provide information in respect of the subscribers of mobile telephones such as their names and addresses, their call details and copies of the SMSs sent by them certainly are not amongst the functions assigned to the Authority under Section 11 of the Act** . The Authority was established primarily for the purpose of regulating the telecommunication services, adjudicating disputes, protecting the interests of service providers and consumers of telecom sectors and to promote and ensure orderly growth of the said sector. Providing information of the above-referred nature is not one of the purposes for which Authority was constituted._ _**Moreover, the information under Section 12(1) can be sought only in relation to the affairs of the Service Provider and not the affairs of a subscriber to telecom services. The call details of the subscriber and the SMSs sent by him is an information relating to the affairs o f the subscriber** and to the affairs of the Authority._ _**If I take the view that an information of this nature can be requisitioned b y TRAI, that would result in a situation where the Authority is able to violate with impunity the fundamental right of a citizen to his privacy** by knowing with whom he has been communicating as well as the contents of the_ WP(C) NO.13436/2021 8 _messages sent by him. Therefore, in my view, the information which the respondent had sought from the CPIO of the petitioner cannot be accessed by the petitioner in exercise of the powers conferred upon it by Section 12(1) of the TRAI Act, 1997" (emphasis supplied)_ **5. According to 1[st] and 2[nd] respondents, the licence issued to them will not permit them to furnish these details. In such circumstances, this Court is not in a position to issue any direction to 1[st] and 2[nd] respondents to furnish the call details to the petitioner.** **6. The grievance of the petitioner is that, in the disciplinary proceedings, an edited version of the telephonic conversation is produced. The petitioner is free to approach the disciplinary authority and submit that it is an edited version and substantiate the same by adducing appropriate evidence and by filing petitions before the disciplinary authorities for appropriate relief. In such situation, this Court need not issue any** WP(C) NO.13436/2021 9 **direction to 1[st] and 2[nd] respondents to furnish the call details.** **With liberty to the petitioner to approach the disciplinary authority with proper prayer, this writ petition is closed.** **Sd/P.V.KUNHIKRISHNAN JUDGE** **DM** WP(C) NO.13436/2021 10 ## **APPENDIX OF WP(C) 13436/2021** PETITIONER EXHIBITS EXHIBIT P1 TRUE COPY OF THE REPRESENTATION DATED 20/08/2020 SUBMITTED BEFORE DYSP, KANNUR. EXHIBIT P2 THE TRUE COPY OF THE PROCEEDINGS OF THE DEPUTY INSPECTOR GENERAL OF POLICE DATED 15/02/2021. EXHIBIT P3 THE TRUE COPY COMPUTER GENERATED REQUEST COPY SUBMITTED BEFORE SECOND RESPONDENT FOR PROVIDING CALL DETAILS OF THE PETITIONER IN HIS MOBILE NUMBER 7510757957 FROM THE SERVICE PROVIDER OF THE RESPONDENT DATED 22/04/2021. RESPONDENTS EXHIBITS : EXHIBIT R1(A) TRUE COPY OF THE DECISION NUMBERED AS DOTERL/R/2019/80718 OF THE RTI APPELLATE AUTHORITY OF THE DEPARTMENT OF TELECOMMUNICATIONS. //TRUE COPY// PA TO JUDGE