High Court of KeralaSingle JudgeWrit petition dismissed; liberty to approach th...

Karamana Co-operative Urban Bank Ltd. v. Sujatha

Case / Petition Number:WP(C).No. 26952 of 2011 (T)

Case Details & Bench

Court
High Court of Kerala
Hon'ble Judges
  • Shaji P. Chaly
Judgment Date
2017-05-31
Court Decision / Holding
Writ petition dismissed with the aforesaid observations.
Final Disposition
Writ petition dismissed; liberty to approach the National Commission if advised so.

Parties to the Case

Appellants / Petitioners

  • Karamana Co-Operative Urban Bank Ltd.

Respondents

  • Sujatha, W/o. Sam Nathaniel, Anizham, T.C.14/1257(2), Palayam, Observatory Lane, Thiruvananthapuram-695 001.

Legal Representation & Advocates

Counsels for Petitioners

  • • Sri R.T. Pradeep
  • • Sri P. Ramachandran Nair
  • • Sri Sreekanth S. Nair

Counsels for Respondents

  • • Sri R. Gopan
  • • Sri Shajin S. Hameed

Case Synopsis & Summary

Petitioner Karamana Co-operative Urban Bank Ltd., a Kerala-based cooperative bank, challenged the order of the Kerala State Consumer Disputes Redressal Commission directing it to return a share amount of Rs. 5,000 to the respondent, Sujatha, and to pay compensation in a dispute arising from a loan advanced to the respondent. The respondent had repaid the loan and demanded the return of her share capital; the District Consumer Disputes Redressal Forum had entertained the matter (Exhibit P1) and, upon the respondent’s appeal, the State Commission (Ext.P4) ordered that the bank return the Rs. 5,000 share amount. The petitioner moved the High Court under Article 226 challenging Ext.P4, contending that the Consumer Protection Act, 1986 is a self-contained statute with an efficacious remedy via appeals to the State and National Commissions, and that extraordinary circumstances are required to interfere with the statutory process. The court framed the issue as whether, in view of Sec.17, Sec.19, Sec.21 and the availability of a statutory remedy to the respondent, the High Court should intervene. Relying on Nivedita Sharma v. Cellular Operators Assn. of India & Others (2011) 13 SCALE 584, the court held that, ordinarily, interference is not warranted; the remedy through the appellate channels should be pursued. Consequently, the writ petition was dismissed, with liberty to approach the National Commission if desired.

Provisions of Law Cited

Consumer Protection Act, 1986Section 17(1)(b) of the Consumer Protection Act, 1986Section 21(1)(b) of the Consumer Protection Act, 1986Section 19 of the Consumer Protection Act, 1986Article 226 of the Constitution of India

Legal Doctrines & Maxims

  • Self-contained statute doctrine
  • Interference under Article 226 only in exceptional circumstances
  • Speedy, inexpensive and efficacious remedy
  • Efficacious appellate remedy within the statutory framework

Submissions & Arguments

Contentions of Appellants / Petitioners

The petitioners contended that Ext.P4 was passed by the State Commission without proper jurisdiction or in disregard of the statutory remedy provided under the Consumer Protection Act, and that judicial review under Article 226 was warranted to prevent abuse of power and to secure substantive justice to the loan borrower.

Contentions of Respondents

The respondent sought enforcement of the State Commission’s order directing the bank to return the share amount and pay compensation, arguing that the statutory scheme provides a remedy and that the State Commission had acted within its jurisdiction in Ext.P4, so interim relief from higher courts was unwarranted.

Cited Precedents (1)

Case NameCitationTreatmentExplanation
Nivedita Sharma v. Cellular Operators Assn. of India & Others2011 (13) SCALE 584PositiveCited to support that the Consumer Protection Act is a self-contained statute and that interference under Article 226 is generally not warranted when an efficacious statutory remedy exists.

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Extracted Judgment Text

Exact text extracted from official judgment records.

## **IN THE HIGH COURT OF KERALA AT ERNAKULAM** ## **PRESENT:** **THE HONOURABLE MR. JUSTICE SHAJI P.CHALY** **WEDNESDAY, THE 31ST DAY OF MAY 2017/10TH JYAISHTA, 1939** **WP(C).No. 26952 of 2011 (T) ----------------------------** **PETITIONER(S):** **-------------** **KARAMANA CO-OPERATIVE URBAN BANK LTD., REPRESENTED BY ITS GENERAL MANAGER, BALACHANDRAN, S/O.BHARATHAN, AGED 55 YEARS, TRIVANDRUM-2.** **BY ADVS.SRI.R.T.PRADEEP SRI.P.RAMACHANDRAN NAIR SRI.SREEKANTH S.NAIR** **RESPONDENT(S):** **--------------** **SUJATHA, W/O.SAM NATHANIEL, ANIZHAM, T.C.14/1257(2), PALAYAM, OBSERVATORY LANE, THIRUVANANTHAPURAM-695 001.** **BY ADVS. SRI.R.GOPAN SRI.SHAJIN S.HAMEED** **THIS WRIT PETITION (CIVIL) HAVING BEEN FINALLY HEARD ON 31-05-2017, THE COURT ON THE SAME DAY DELIVERED THE FOLLOWING:** **msv/** ## **WP(C).No. 26952 of 2011 (T) --------------------------** ## **APPENDIX** **PETITIONER(S)' EXHIBITS -----------------------** **EXHIBIT P1: TRUE COPY OF THE COMPLAINT C.C.285/2008 FILED BY THE RESPONDENT BEFORE THE DISTRICT CONSUMER REDRESSAL FORUM, THIRUVANANTHAPURAM. EXHIBIT P2: TRUE COPY OF THE VERSION FILED BY THE PETITIONER BANK IN CC NO.285/208 BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, THIRUVANANTHAPURAM DATED 1/6/2009. EXHIBIT P3: TRUE COPY OF THE ORDER DATED 31/8/2010 IN CC NO.285/2008 PASSED BY THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, THIRUVANANTHAPURAM. EXHIBIT P4: TRUE COPY OF JUDGMENT DATED 1/6/2011 IN APPEAL NO.580/2010 PASSED BY STATE CONSUMER DISPUTES REDRESSAL COMISSION, THIRUVANANTHAPURAM. RESPONDENT(S)' EXHIBITS -----------------------** ## **NIL** **//TRUE COPY//** **P.S.TO JUDGE** **Msv/** ## **C.R.** ## **SHAJI P. CHALY, J.** -------------------------------------------------- ## **W.P.(C) No.26952 of 2011 ----------------------------------------------Dated this the 31[st] day of May, 2017** ## **JUDGMENT** Petitioner is a Co-operative Bank registered under the Kerala Co-operative Societies Act, which advanced a loan to the respondent. According to the petitioner, the respondent paid off the loan and demanded back the share amount of Rs.5,000/-. Petitioner did not return the share amount and hence respondent claimed return of share amount with compensation before the Consumer Disputes Redressal Forum, Thiruvananthapuram, however, suffered with Ext.P3 order. Being aggrieved, respondent preferred appeal before the Kerala State Consumer Disputes Redressal Commission, Thiruvananthapuram in Appeal No.580 of 2010 and secured Ext.P4 judgment, whereby the petitioner was directed to return the share amount. It is thus challenging Ext.P4 order passed by the Commission, this writ petition is filed. 2. Perused the pleadings and the documents on record and heard learned counsel appearing for the respondent. 2 **W.P.(C) No.26952 of 2011** 3. The question emerges for consideration in this writ petition is, in view of the provisions contained under the Consumer Protection Act, 1986 any interference can be made by this Court invoking the power conferred under Article 226 of the Constitution of India in the order passed by the State Consumer Disputes Redressal Commission in appeal, especially when there is a clear provision of appeal to the National Commission, if aggrieved by the decision of the State Commission. It is clear from the provisions of the Consumer Protection Act, 1986 [for short, 'the Act'] that it is a selfcontained statute promulgated with the intention of speedy, inexpensive and efficacious remedy to the litigants in that branch of law. The primary forum is District Consumer Disputes Redressal Forum, to which a financial jurisdiction is provided under the statute. Any person aggrieved by an order of the Forum is entitled to prefer an appeal to the State Commission. However, the State Commission as well as the National Commission are provided with original jurisdiction with certain financial stipulations. So also, any person aggrieved by an order of the State Commission, is entitled to prefer an appeal under Sec.19 of the Act to the National 3 **W.P.(C) No.26952 of 2011** Commission. Therefore, the statute provides clear and equally efficacious remedy for a litigant to prefer an appeal to the National Commission, aggrieved by an order of the State Commission. 4. Going through the facts and circumstances in the case at hand and the orders passed by the District Forum as well as the State Commission, I am of the considered opinion, there are no exceptional circumstances justifying interference in the order passed by the State Commission, invoking the power of judicial review conferred under Article 226 of the Constitution of India. It is true, under exceptional and extraordinary circumstances this Court will be justified in interfering with the orders of the District Forum or the State Commission. However, under normal and ordinary circumstances, when there is an efficacious remedy available to an aggrieved person, this Court will be loathe in interfering with such orders. 5. To put it more precise, Sec.17 of the Act, 1986 confers jurisdiction on the State Commission to entertain an appeal from the District Forum. Clause (b) of sub-section (1) of the said provision empowers the State Commission to call 4 **W.P.(C) No.26952 of 2011** for the records and pass appropriate orders in any consumer dispute which is pending before or has been decided by any District Forum within the State, where it appears to the State Commission that such District Forum has exercised a jurisdiction not vested in it by law, or has failed to exercise a jurisdiction so vested or has acted in exercise of its jurisdiction illegally or with material irregularity. 6. So also, clause (b) of Sec.21 enables the National Commission to call for the records and pass appropriate orders in any consumer dispute which is pending before or has been decided by any State Commission, where it appears to the National Commission that such State Commission has exercised a jurisdiction not vested in it by law, or has failed to exercise a jurisdiction so vested, or has acted in the exercise of its jurisdiction illegally or with material irregularity. 7. A close reading of the aforesaid provisions make it significant, and are clear indicative factors to understand that, even if the Forum or State Commission is exercising the jurisdiction without authority, the appropriate appellate authorities are vested with sufficient power to consider the manner in which the jurisdiction is exercised by such **W.P.(C) No.26952 of 2011** 5 authorities, and if acted exceeding its jurisdiction, there is every power vested to interfere with the proceedings. That apart, a compendious reading of the provisions of the Act, makes it clear, that the Act is a self-contained statute having its own mechanism to decide the disputes filed before the authorities thereunder. 8. The issue was considered by the apex court in ' _**Nivedita Sharma v. Cellular Operators Assn. of India & Others**_ ' [2011 (13) SCALE 584] elaborately after making a detailed survey of its earlier decisions, and laid down the law that the Consumer Protection Act, 1986 is a self-contained statute, and any person aggrieved by the orders passed by the authorities thereunder, the procedure streamlined thereunder has to be followed. The apex court had also considered the manner in which discretionary remedy is to be exercised _vis-a-vis,_ a statutory provision, and also held that unless and until there are exceptional circumstances, no interference can be made under Article 226 of the Constitution of India. It is only apposite to quote paragraph 24 of the afore-quoted judgment which read thus: 6 **W.P.(C) No.26952 of 2011** _“24. What has surprised us is that the High Court has not even referred to Sections 17 and 19 of the 1986 Act and the law laid down in various judgments of this Court and yet it has declared that the directions given by the State Commission are without jurisdiction and that too by overlooking the availability of statutory remedy of appeal to the respondents”._ On a reading of the said paragraph, it is clear that, even if an order is passed without sufficient jurisdiction, when there is an appeal provided, that illegality can be remedied by proceeding under the provisions of the statute itself. 9. Therefore, upshot of the above discussion is, writ petition fails, however, the petitioner will be at liberty to approach the National Commission, if advised so, and I have no reason to think that the National Commission will not take into account the pendency of this writ petition before this Court to entertain any application to condone the delay in approaching the said authority. The writ petition is dismissed with the aforesaid observations. Sd/- **SHAJI P. CHALY JUDGE** //true copy// P.S. to Judge St/-31.05.2017