High Court of KeralaSingle JudgeDisposed of with directions that the report of ...

HDFC Standard Life Insurance Company Limited v. Suresh Babu and Regional Joint Labour Commissioner, Ernakulam

Case / Petition Number:WP(C) 14688/2018

Case Details & Bench

Court
High Court of Kerala
Hon'ble Judges
  • MURALI PURUSHOTHAMAN
Judgment Date
2022-01-10
Court Decision / Holding
The writ petition is disposed of with directions: Ext.P5 is set aside; the case is remitted for detailed inquiry by the ICC in accordance with the Act and Rules (not a denovo re-run). The ICC composition must comply with the Act’s requirements; the 1st respondent must receive copies of the complaint and witnesses’ statements, and the findings, with an opportunity to object. Cross-examination of witnesses will not be mandatory unless consented. The ICC must complete the inquiry within 3 months from receipt of this judgment, and the employer must act on the ICC’s findings within 60 days thereafter. The respondent is kept under suspension until orders are passed. Overall, the petition is disposed of with these directions to ensure fair, compliant inquiry consistent with due process.
Final Disposition
Disposed of with directions that the report of the ICC stand set aside and the case be remitted for a detailed inquiry in accordance with the Act and Rules, with fair opportunity and compliance by the ICC and employer; include copies of complaints and findings; no mandatory cross-examination unless consented; timeframe set for completion and action by employer.

Parties to the Case

Appellants / Petitioners

  • The Managing Director, HDFC Standard Life Insurance Company Limited, Corporate & Regd. Office, Lodha Excelus, 13th Floor, Apollo Mills Compound, N.M. Joshi Marg, Mahalaxshmi, Mumbai-4000011
  • The Manager, Human Resources, HDFC Standard Life Insurance Company, 13th Floor, Apollo Mills Compound, N.M. Joshi Marg, Mahalaxshmi, Mumbai-4000011
  • The Value Guardian Branch Manager, HDFC Standard Life Insurance Company, Manappattu Building, Kodungalloor P.O.
  • The Manager (Human Resources) HDFC Life, Pallath Enclave, OPP. Cochin Shipyard, Ravipuram, Ernakulam

Respondents

  • Suresh Babu, Assistant Sales Manager, HDFC Standard Life Insurance Company, Kodungalloor Branch, Ernakulam-683513
  • Regional Joint Labour Commissioner, Ernakulam, Kakkanad, PIN-682830

Legal Representation & Advocates

Counsels for Petitioners

  • • Sri.K.J.SAJI ISAAC
  • • Sri.AJEESH EMMANUEL
  • • Dr.ELIZABETH VARKEY
  • • Sri.JITHIN SAJI ISAAC

Counsels for Respondents

  • • Sri.C.X.ANTONY BENEDICT
  • • Sri.T.G.MANOJ
  • • Sri.T.G.MAHESH
  • • Sri.J.OM PRAKASH
  • • Sri.T.G.SANTHOSH
  • • Sri.T.G.SUNIL PRANAVAM
  • • G.P-Sri.K.M.FAISAL

Case Synopsis & Summary

This writ petition challenges Ext.P5, an order of the Regional Joint Labour Commissioner remanding a Sexual Harassment of Women at Workplace inquiry to the Internal Complaints Committee (ICC) after the ICC had found the first respondent, Suresh Babu, to have committed sexual harassment and the employer had terminated him. The petitioners (Managing Director and managers of HDFC Standard Life Insurance Company Limited) contend that the ICC proceedings violated mandatory provisions of the Sexual Harassment of Women at Workplace Act, 2013 and the Industrial Employment (Standing Orders) Act, 1946, including failure to furnish copies of the complaint and ICC findings, non-provision of the complaint documents, lack of cross-examination, and refusal to provide statements to the respondent. They invoke Vishakha guidelines and the law of natural justice to argue that the inquiry should be remanded for a proper, fair inquiry under the Act, not a mere formality that would perpetuate procedural violations. The Respondents argue that the ICC inquiry was properly conducted as a disciplinary inquiry under service rules and that non-furnishing of documents vitiates the inquiry. The High Court, examining Act provisions and precedents such as Sibu L.S v Air India Ltd and State Bank of Patiala v. S.K. Sharma, holds that the ICC inquiry was vitiated for several procedural lapses. It sets aside Ext.P5 and disposes the petition with directions to conduct a detailed, compliant inquiry within specified timeframes and under proper ICC composition, while safeguarding fair hearing and copies to all parties.

Provisions of Law Cited

Industrial Employment (Standing Orders) Act, 1946Section 18 of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013Rule 11 of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Rules, 2013Section 4(1), 4(2) of the ActSection 10 of the ActSection 11 of the ActSection 13 of the ActRule 7(2), Rule 7(4) of the RulesRule 14(2) of the Rules

Legal Doctrines & Maxims

  • Vishakha guidelines (Sexual Harassment of Women at Workplace)
  • Principles of natural justice
  • Fair opportunity of hearing
  • Audi alteram partem (principle of natural justice)
  • ICC as Inquiry Committee for disciplinary action (Medha Kotwal Lele)
  • Flexible approach to natural justice in sexual harassment inquiries (Sibu L.S v Air India Ltd)
  • Non-furnishing of copies of complaints and findings vitiates inquiry (Dr. T.V. Ramakrishnan v Kannur University)
  • Cross-examination not always essential in sexual harassment inquiries (Sibu L.S; Avinash Nagra Novodya Vidyalaya Samiti)
  • Reliance on fair treatment and due process (Apparel Export Promotion Council v. A.K. Chopra)

Submissions & Arguments

Contentions of Appellants / Petitioners

The petitioners’ counsel argued that the Sexual Harassment of Women at Workplace Act, 2013 aims to protect the dignity of women exercising their right to work with dignity. They emphasized that the Act is silent on cross-examination of witnesses and that natural justice must be achieved within the Act’s framework, citing Vishakha and several Kerala and Supreme Court decisions that natural justice can be satisfied by fair hearing even without formal cross-examination. They asserted that the interim communication, including copies of the complaint and ICC findings, was not furnished to the respondent, violating Rule 7(2) and the provisos to Section 11 and 13, and that the ICC’s inquiry was thus a farce. They urged remand for a de novo-like, detailed inquiry under the Act and service rules; a direction to constitute the ICC as per the Act; and a timeframe for completion to prevent harassment and ensure justice to all parties.

Contentions of Respondents

The respondents contended that the ICC inquiry must conform to the Act and service rules and that non-furnishing of copies and other documents undermines due process. They stressed that failure to provide copies under Rule 7(2), the findings, and the recommendation to the employer violates mandatory procedural safeguards, justifying remand to ICC for detailed inquiry. They argued that the court should not substitute its judgment for the administrative authority where a fair opportunity was provided and the inquiry performed under statutory guidelines. They relied on established authorities to support that cross-examination is not always essential but that a fair and comprehensive inquiry with due process is mandatory.

Cited Precedents (8)

Case NameCitationTreatmentExplanation
Vishakha v. State of RajasthanAIR 1997 SC 3011PositiveCited to justify the obligation to establish a compliant framework to prevent sexual harassment and the need for due process (ICC and guidelines) in workplace disputes.
State Bank of Patiala v. S.K. Sharma1996 (3) SCC 364PositiveUsed to illustrate natural justice principles and the requirement of fair procedure; supports vitiation if due process is breached.
Sibu L.S v Air India Ltd2016 (2) KHC 569PositiveHeld that verbal cross-examination is not the sole criterion; fair opportunity can be satisfied by other measures; supports flexibility in procedure.
Apparel Export Promotion Council v. A.K. ChopraAIR 1999 SC 625PositiveCited for the proposition that if the employee is given fair treatment, the court should not substitute its judgment; supports deference to administrative process.
Medha Kotwal Lele v. Union of India2013 (1) SCC 311PositiveDescribes ICC as an inquiry committee for disciplinary action under service rules; underpins parallel with formal disciplinary inquiry.
Avinash Nagra Novodya Vidyalaya Samiti v. State of Rajasthan(1997) 2 SCC 534PositiveAffirms flexible approach to fair opportunity, not mandating cross-examination in all cases; supports broader fairness considerations.
Dr. T.V. Ramakrishnan v. Kannur UniversityW.P.(C) No. 17484 of 2018PositiveNon-furnishing of the copy of the complaint vitiates the inquiry; reinforces procedural safeguards.
Hira Nath Mishra v. The Principal Rajendra Medical College, RanchiAIR 1973 SC 1260Mentioned OnlyCited to illustrate that natural justice is context-dependent and cannot be uniformly applied; not a binding rule here.

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Extracted Judgment Text

Exact text extracted from official judgment records.

## **IN THE HIGH COURT OF KERALA AT ERNAKULAM** ## **PRESENT** ## **THE HONOURABLE MR.JUSTICE MURALI PURUSHOTHAMAN** **MONDAY, THE 10[TH] DAY OF JANUARY 2022 / 20TH POUSHA, 1943 WP(C) NO. 14688 OF 2018** ## **PETITIONERS:** - **1 THE MANAGING DIRECTOR,HDFC STANDARD LIFE INSURANCE COMPANY LIMITED,CORPORATE & REGD.OFFICE,LODHA EXCELUS,13TH FLOOR,APOLLO MILLS** - **COMPOUND,N.M.JOSHI,MARG,MAHALAKSHMI,MUMBAI-4000011.** - **2 THE MANAGER,HUMAN RESOURCES,HDFC STANDARD LIFE INSURANCE COMPANY,13TH FLOOR,APOLLO MILLS COMPOUND,N.M.JOSHI MARG,MAHALAKSHMI,MUMBAI-4000011.** - **3 THE VALUE GUARDIAN BRANCH MANAGER HDFC STANDARD LIFE INSURANCE COMPANY,MANAPATTU BUILDING,KODUNGALLOOR P.O.** - **4 THE MANAGER (HUMAN RESOURCES) HDFC LIFE,PALLATH ENCLAVE,OPP.COCHIN SHIPYARD,RAVIPURAM,ERNAKULAM.(PETITIONERS ARE REPRESENTED BY SENIOR ASSOCIATE-LEGAL ANAND.P.)** **BY ADVS. SRI.K.J.SAJI ISAAC SRI.AJEESH EMMANUEL DR.ELIZABETH VARKEY SRI.JITHIN SAJI ISAAC** ## **RESPONDENTS:** - **1 SURESH BABU,ASSISTANT SALES MANAGER,KODUNGALLOOR BRANCH,HDFC STANDARD LIFE INSURANCE** - **COMPANY,KODUNGALLOOR.P.O,THRISSUR.DEVIKRIPA, PUKKATTUPARAMP,NANTHIYATTUKUNNAM,NEAR AYURVEDA HOSPITAL,NORTH PARAVOOR.P.O,ERNAKULAM-683513.** - **2 REGIONAL JOINT LABOUR COMMISSIONER ERNAKULAM, KAKKANAD, PIN-682830** W.P.(C) 14688/2018 2 **SRI.C.X.ANTONY BENEDICT SRI.T.G.MANOJ SRI.T.G.MAHESH SRI.J.OM PRAKASH SRI.T.G.SANTHOSH SRI.T.G.SUNIL PRANAVAM** **G.P-SRI.K.M.FAISAL** **THIS WRIT PETITION (CIVIL) HAVING BEEN FINALLY HEARD ON 13.10.2021, THE COURT ON 10.01.2022 DELIVERED THE FOLLOWING:** W.P.(C) 14688/2018 3 ## **JUDGMENT** The petitioners are the Managing Director and Managers of HDFC Standard Life Insurance Company Limited (hereinafter referred to as the 'Company', for short). The 1[st] respondent was an employee of the Company, viz., Assistant Sales Manager. The 2[nd] respondent, the Regional Joint Labour Commissioner, is the appellate authority notified under Section 2(a) of the Industrial Employment (Standing Orders) Act (for brevity, 'Standing Orders') read with Section 18 of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (hereinafter referred to as the ‘Act’, for short) and Rule 11 of the Sexual Harassment of Women at Work Place (Prevention, Prohibition and Redressal) Rules, 2013 ('the Rules', for short), whose order is impugned in this writ petition. 2. According to the petitioners, six employees of the Company submitted a complaint before the Manager–HR by mail from their official mail i.d regarding offences committed by the 1[st] respondent punishable under the Act. They also submitted a written complaint which was W.P.(C) 14688/2018 4 forwarded to the Internal Complaints Committee (‘ICC’, for short) constituted under the Act. The ICC had personal discussions with the complainants who gave their written statements. The 1[st] respondent was also heard by the ICC and he submitted a written statement. An Inquiry Report was submitted by the ICC finding that the 1[st] respondent had passed sexually coloured remarks, unwelcome verbal conduct of sexual nature and thereby committed an act of Sexual Harassment under the provisions of the Act. The ICC recommended termination of the 1[st] respondent from the service of the Company. The recommendation of the ICC was made over to the employer as required under the Act. Based on the recommendations of the ICC, the Company terminated the service of the 1[st] respondent. 3.The 1[st] respondent filed Ext.P1 appeal before the 2[nd] respondent and the said authority, by Ext. P5 order, set aside the report of the ICC and remanded the complaint to the ICC for detailed enquiry as per the provisions of the Act and the Standing Orders. Ext.P5 is impugned in this writ petition. The relevant portion of Ext. P5 is extracted below:- W.P.(C) 14688/2018 5 “Complaints Committees have be set up in all Department and Organizations under them in pursuance to the judgment of the Hon'ble Supreme Court in the Vishakha case. As per Section 4(1) of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (“The Act”), the Internal Complaints Committee (referred to as “Complaints Committee” hereafter) is to be set up at every workplace. As per Section 4(2), this will be headed by a woman and at least half of its members should be women. In case a Woman Officer of sufficiently senior level is not available in a particular office, an officer from another office may be so appointed. To prevent the possibility of any undue pressure or influence from senior levels, such Complaints Committees should involve a third party, either an NGO or some other body which is familiar with the issue of sexual harassment. But Management of HDFC has failed to submit details of constitution of the committee before this authority. Sexual Harassment” includes any one or more of the following acts or behavior, (whether directly or by implication), namely: - (I) physical contact and advances; or (ii) demand or request for sexual favours; or (iii) sexually colored remarks; or (iv) showing any pornography; or (v) any other unwelcome physical, verbal, nonverbal conduct of a sexual nature. Subject to the provisions of section 10, the Internal Committee or the Local Committee, as the case may be, shall, where the respondent is an employee, proceed to make inquiry into the complaint in accordance with the provisions of the service rules applicable to the respondent and where no such rules exist, in such manner as may be prescribed. It further states that where both the parties are employees, the parties shall, during the course of enquiry, be given an opportunity of being heard and a copy of the findings shall be made available to both the parties enabling them to make representation against the findings before the Committee. But in this case, it is seen that Management has not provided copy of complaint, findings of the complaints committee to the appellant. Management had agreed to W.P.(C) 14688/2018 6 ## provide copy of constitution of committee, copy of Standing Order before the Appellate Authority, but they refused to produce any of the . said documents before the Appellate Authority On receipt of a complaint, facts of the allegation are required to be verified. This is called Preliminary enquiry/fact finding enquiry or investigation. The Complaints Committee conducts the investigation. They shall ascertain the truth of the allegations by collecting the documentary evidence as well as recording statements of any possible witnesses including the complainant. For issuing a Charge Sheet, disciplinary authority relies on the investigation for drafting the imputations, as well as for evidence by which the charges are to be proved. Therefore this is a very important part of the investigation. But in this case documentary evidences and recording of the witnesses to prove the sexual harassment evicted by complaint committee has not been given to appellant and it was not produced . by the respondent before this authority As the Complaints Committees also act as enquiring Authority in terms of Rule 14(2) mentioned above, care has to be taken that at the investigation stage that impartiality is maintained. Any failure on this account may invite allegations of bias when conducting the enquiry and may result in the enquiry getting vitiated. When allegations of bias are received against an enquiring Authority, such enquiring Authority is required to stay the inquiry, till the Disciplinary Authority takes a decision on the allegations of bias. Here in this case appellant had made the claim that he was not given charge memo, nor allowed to cross examine, but enquiry process was continued without taking a decision by management in appellant's complaint. As per section 13 of the Act (1) On the completion of an enquiry under this Act, the Internal Committee or the Local Committee, as the case may be, shall provide a report of its findings to the employer, or as the case may be, the District Officer within a period of ten days from the date of completion of the inquiry and such report be made available to the concerned parties. But appellant was not W.P.(C) 14688/2018 7 . given copy of findings of complaint committee Since the appellant has not admitted the charges clearly and unconditionally there is a need for a formal enquiry against him. But in this case disciplinary procedure was not followed and without adhering to the principal of natural justice the appellant was directly terminated. This shows that there was unusual hurry on the part of Management in terminating appellant. Failure to observe the procedure resulted in enquiry getting vitiated. Appellant does not know as to when did the Sexual Harassment Committee summon and examined the witnesses. The applicant therefore neither knows the names of witnesses examined and the statements made by them. The witnesses were not examined in the presence of applicant, applicant was not informed of the dates on which PWs would be examined before the Sexual Harassment Committee. The copies of statement of such PWs were also not provided to the applicant, despite requests. No opportunity to cross examine the witnesses was afforded to the applicant. Thus the entire procedure of Sexual Harassment Committee is vitiated and is illegal and of no effect. Principles of Natural Justice are an essential part of Fundamental Rights which have been violated at every step of enquiry. In the case of State Bank of Patiala and Ors. Vs. S.K. Sharma, (1996) 3 SCC 364 the Hon'ble Supreme Court considered the effect of violation of procedure laid down for imposition of major penalty. It was observed that substantial compliance with the provisions will have to be made although for minor violations it could be examined whether principles of natural justice have been followed. The procedure of enquiry requires opportunity to be given to the Charged Officer to cross-examine all the witnesses that appear on behalf of the Prosecution. No opportunity was given to the appellant for verbal cross examination of the complainant, a perusal of the enquiry report shows that. Failure to do so may be construed as a denial of reasonable opportunity to the charged Officer, resulting in W.P.(C) 14688/2018 8 vitiation of the inquiry. If the complainant appears as a witness, she - would also be examined and cross examined. Failure to observe the procedure in this case has resulted in the inquiry getting vitiated. Hence procedure contemplated under the Act, Industrial Employment (Standing Order) was not followed by the HDFC Management during the enquiry process and in his termination. Hence it is evident that enquiry process conducted by the complaint committee is farce and it is set aside herewith in this juncture this case is remand back to the Complaint Committee for detailed enquiry as per the procedures mentioned in the Concerned Act (Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 and . Industrial Employment (Standing Order) Act) _(emphasis supplied)_ 4. In Ext.P5, the 2[nd] respondent found the enquiry conducted by the ICC as farce and vitiated, for the following reasons: (i). The petitioners did not submit the details of the constitution of the ICC in the Company before the appellate authority. (ii).The 1[st] respondent was not provided with the copy of the complaint. (iii).The witnesses were not examined in the presence of the 1[st] respondent. (iv). The Statements of the witnesses and documentary evidence in the enquiry were not given to 1[st] respondent. W.P.(C) 14688/2018 9 (v). The 1[st] respondent was not provided with a copy of the findings of the ICC. (vi) Since the 1[st] respondent has not admitted the charges clearly and unconditionally, a formal enquiry ought to have been conducted against him under the provisions of the service rules applicable to him before recommending to terminate his service. (vii). The enquiry by ICC is vitiated by violation of principles of natural justice. (viii). The enquiry by ICC is vitiated by procedural irregularities. 5.In the writ petition, the petitioners have challenged the findings of the appellate authority as erroneous. Apart from contending that the 1[st] respondent did not request for cross examining the witnesses or for copies of statements of witnesses, the petitioners contend that the Act does not provide for cross examination of the witnesses or for perusal of records of the ICC. It is contended that there was no violation of principles of natural justice; and the principles of natural justice as contemplated by the Act and Rules has to be within the confines of the Act and not beyond that. 6. A counter affidavit is filed by the 1[st] respondent denying the W.P.(C) 14688/2018 10 averments in the writ petition and contending that the enquiry by the ICC is vitiated by violation of the principles of natural justice and in total disregard to the provisions of Sections 11 and 13 of the Act. 7. Heard Sri. Jithin Saji Issac, the learned counsel for the petitioners and Sri. J. Omprakash, the learned counsel for the 1[st] respondent. 8. Sri. Jithin submits that, the Sexual Harassment of Women at workplace (Prevention, Prohibition and Redressal) Act, 2013 is an Act intended to provide protection against sexual harassment of women at workplace and the right to work with dignity. The dignity and equality of woman is the prime concern of the Act and so the Act is conspicuously silent on the provision for cross examination of either the complainants or the witnesses by the respondent employee. Referring to the proviso to Section 11 of the Act which provides that 'where both the parties are employees, the parties shall, during the course of inquiry, be given an opportunity of being heard', Sri. Jithin argues that, the natural justice, as provided in the Act, has to be within the confines of the Act and can only mean right to be heard and does not include the right for cross W.P.(C) 14688/2018 11 examination of the witnesses. Sri. Jithin relied on the decision of the Hon'ble Supreme Court reported in **Hira Nath Mishra and Others** _**v**_ **. The Principal Rajendra Medical College, Ranchi and another** [AIR 1973 SC 1260:(1973) 1 SCC 805] to contend that, rules of natural justice cannot remain the same applying to all conditions. Relying on the said decision, Sri. Jithin contends that, the statement of the complainants need not be recorded in the presence of the 1[st] respondent. To contend that verbal cross-examination is not the sole criteria to controvert the deposition of the witnesses in inquiries into complaints under the Act, Sri. Jithin relied on the decision of this Court in **Sibu L.S** _**v**_ **. Air India Ltd. New Delhi and others** [2016 (2) KHC 569:2016 (2) KLT 374: ILR 2016 (2) Ker.591]. Sri. Jithin also relied on the decision of the Hon'ble _**v**_ Supreme Court in **Apparal Export Promotion Council . A.K. Chopra** [AIR 1999 SC 625] to contend that if the individual has received a fair treatment to meet the case against him, the Court cannot substitute its judgment for that of the Administrative Authority. 9. Per contra, Sri. Omprakash contends that the entire enquiry by the W.P.(C) 14688/2018 12 ICC is vitiated by non-compliance with the provisions of the Act and Rules and violation of principles of natural justice. Sri. Omprakash took me through Rule 7 (2) of the Rules which provides that the Complaints Committee shall send one copy of the complaint received from the aggrieved woman to the respondent within a period of seven working days. He invited my attention to the contention of the 1[st] respondent in Ext.P1 appeal before the 2[nd] respondent that he was never served with a copy of the complaint. The counsel then took me through Ext.P2 counter affidavit of the writ petitioners before the appellate authority, wherein they have stated as follows: “6.(iii). The third ground of non serving the complaints cannot be accepted since the appellant has cross examined the witnesses with the knowledge of complaint allegations against him and further not duly informed the ICC for non serving the complaint copies in a written request / Memo.” Sri. Omprakash contends that the contentions of the petitioners are self contradictory. The learned counsel states that, it is mandatory under Rule 7 (2) to serve the copy of the complaint to the respondent. Sri. Omprakash also submits that the 1[st] respondent was not given the report of the W.P.(C) 14688/2018 13 findings of the ICC as mandated under the 2[nd] proviso to Section 11 and Section 13 (1) of the Act. The learned counsel refers to paragraph 6 (viii) of Ext.P2 counter affidavit wherein the petitioners attempt to justify their action in not serving the copy of the recommendation of ICC to employer as it being a communication between the ICC and the employer. According to Sri. Omprakash, non-furnishing of the copy of the complaint, the report of findings of the ICC and the recommendation of ICC to the employer has vitiated the enquiry. Sri. Omprakash contends that the 2[nd] proviso to Section 11 of the Act and Rule 7(2) of the Rules mandate that the inquiry into complaint by ICC shall be in accordance with the principles of natural justice. The counsel submits that, the 1[st] respondent was not allowed to cross examine any of the complainants or witnesses. According to Sri. Omprakash, the appellate authority rightly interfered with the enquiry and remanded the matter to the ICC for detailed enquiry as per the provisions and procedures under the Act. 10. As the preamble indicates, the Act is enacted to provide protection against sexual harassment of women at workplace and for the W.P.(C) 14688/2018 14 prevention and redressal of complaints of sexual harassment and for matters connected therewith or incidental thereto. Section 11 of the Act deals with inquiry into complaint of sexual harassment and sub section (1) of Section 11 reads as follows: “11. Inquiry into complaint.— (1) Subject to the provisions of section 10, the Internal Committee or the Local Committee, as the case may be, shall, where the respondent is an employee, proceed to make inquiry into the complaint in accordance with the provisions of the service rules applicable to the respondent and where no such rules exist, in such manner as may be prescribed or in case of a domestic worker, the Local Committee shall, if _prima facie_ case exist, forward the complaint to the police, within a period of seven days for registering the case under section 509 of the Indian Penal Code (45 of 1860), and any other relevant provisions of the said Code where applicable: Provided that where the aggrieved woman informs the Internal Committee or the Local Committee, as the case may be, that any term or condition of the settlement arrived at under sub-section (2) of section 10 has not been complied with by the respondent, the Internal Committee or the Local Committee shall proceed to make an inquiry into the complaint or, as the case may be, forward the complaint to the police: Provided further that where both the parties are employees, the parties shall, during the course of inquiry, be given an opportunity of being heard and a copy of the findings shall be made available to both the parties enabling them to make representation against the findings before the Committee.” Section 13 of the Act deals with inquiry report of the ICC and provides as follows: W.P.(C) 14688/2018 15 - “13. Inquiry report.—(1) On the completion of an inquiry under this Act, the Internal Committee or the Local Committee, as the case may be, shall provide a report of its findings to the employer, or as the case may be, the District Officer within a period of ten days from the date of completion of the inquiry and such report be made available to the . - concerned parties - (2) Where the Internal Committee or the Local Committee, as the case may be, arrives at the conclusion that the allegation against the respondent has not been proved, it shall recommend to the employer and the District Officer that no action is required to be taken in the matter. - (3) Where the Internal Committee or the Local Committee, as the case may be, arrives at the conclusion that the allegation against the respondent has been proved, it shall recommend to the employer or the District Officer, as the case may be— - (i) to take action for sexual harassment as a misconduct in accordance with or - the provisions of the service rules applicable to the respondent where no such service rules have been made, in such manner as may be prescribed.” _(emphasis supplied)_ 11. Section 11(1) of the Act provides that, where the respondent in the complaint is an employee, the inquiry into the complaint shall be made in accordance with the provisions of the service rules applicable to the respondent and where no such rules exist, in the manner prescribed in Rule 9 of the Rules. Section 13 (3) (i) provides that, where the allegation W.P.(C) 14688/2018 16 against the respondent has been proved, the ICC shall recommend to the employer to take action for sexual harassment as a misconduct in accordance with the provisions of the service rules applicable to the respondent. Therefore, the inquiry contemplated under the Act is the same as an inquiry into the charges of misconduct in terms of the service rules applicable to the respondent. Once the enquiry is over and where the allegation against the respondent has been proved, the ICC shall recommend to the employer to take action for sexual harassment as a misconduct in accordance with the provisions of the service rules applicable to the respondent. In **Sibu L.S** _**v**_ **. Air India Ltd** (supra), this Court considered the nature of the inquiry contemplated under the Act and held: “10. Section 13 read with Section 11 clearly indicates the enquiry to be concluded under Section 13 is not a preliminary enquiry contended by the respondents but it should be a full fledged enquiry as to the finding of fact. This is so clear from Section 13(3)(i). The enquiry that has to be conducted by ICC in same manner to prove misconduct in disciplinary proceedings as referable in Service Rules, if no Service Rules exist in such manner, domestic enquiry is conducted. 11. The status of the Committee, therefore, deemed to be an Inquiry Committee for disciplinary action under the service rules (See order of W.P.(C) 14688/2018 17 the Hon'ble Supreme Court in Medha Kotwal Lele v. Union of India [2013(1) SCC 311]. Thus when the enquiry is concluded, what is left to the discretion of the employer to take action in accordance with service rules for the proven misconduct. If the Central Civil Services (Classification, Control and Appeal) Rules would apply, the starting point of action referred in Section 13(3) of the Act 14/2013 is from the proceedings under Rule 15 of Part IV of the above rules. Thus, the choice left to the employer is to impose penalty in accordance with the service rules on a proven misconduct. If the service rule provides any punishment for such misconduct, the punishment can be imposed based on such findings.” 12. In view of the provisions under Sections 11 and 13 of the Act and the procedure for inquiry explained by this Court in **Sibu L.S** _**v**_ **. Air India** **Ltd** (supra), it has to be held that the inquiry conducted by the ICC was not in accordance with the provisions of the Act and I agree with the finding of the appellate authority in this regard in Ext. P5. 13. With regard to serving of the copy of the complaint and report of the findings of ICC in the inquiry to the respondent, it will be apposite to refer to the relevant portions of Rule 7 of the Rules which read as under: - “7. Manner of inquiry into complaint. - (1) Subject to the provisions of section 11, at the time of filing the complaint, the complainant shall submit to the Complaints Committee, six copies of the competent along with supporting documents and the names and addresses of the witnesses. W.P.(C) 14688/2018 18 (2) On receipt of the complaint, the Complaints Committee shall send one of the copies received from the aggrieved woman under sub-rule (1) to the respondent within a period of seven working days. (3) The respondent shall file his reply to the complaint along with his list of documents, and names and addresses of witnesses, within a period not exceeding ten working days from the date of receipt of the documents specified under sub-rule (1). (4) The Complaints Committee shall make inquiry into the complaint in accordance with the principles of natural justice.” Rule 7(2) provides that the ICC shall send one copy of the complaint to the respondent within a period of seven working days. Rule 7(4) provides that the ICC shall make the enquiry into the complaint in accordance with the principles of natural justice. Therefore, if the copy of the complaint is not furnished to the respondent as required under the Rules, that will vitiate the inquiry. The inquiry will also be vitiated on the ground of violation of principles of natural justice. In **Dr. T.V. Ramakrishnan** _**v**_ **. Kannur University and others** (judgment dated 03.07.2018 in W.P. (C) No. 17484 of 2018), this Court, while setting aside the order of the Kannur University pursuant to the report of the ICC on ground of non- W.P.(C) 14688/2018 19 furnishing of the copy of the complaint to the respondent in the complaint therein, held: “It is to be noted that the enquiry to be conducted by the ICC is an enquiry regarding finding on facts. Thereafter it has to be placed before the competent authority of the University to initiate such action in accordance with Service Rules applicable to the employees.” This Court, in the said judgment, directed the ICC of the University to proceed _denova_ after following all procedures referred to in the UGC Regulations, 2015 and also in the light of procedure as set out in the Act and the procedures explained in **Sibu L.S** _**v**_ **. Air India Ltd** (supra). 14.The 2[nd] proviso to Section 11 of the Act provides that, a copy of the findings shall be made available to both the parties enabling them to make representation against the findings before the Committee. Here, both parties are employees of the Company. The provision mandates that the copy of the findings of ICC shall be made available to both the parties. Non- furnishing of the copy of the findings of ICC vitiates the inquiry. The provisions of the Act and Rules have been breached and natural justice has been violated. I agree with the findings of the appellate W.P.(C) 14688/2018 20 authority in Ext.P5 in this regard. 15.The next question to be considered is whether failure to give opportunity to the 1[st] respondent for verbal cross examination of the complainants has vitiated the inquiry under the Act. In **Sibu L.S** _**v**_ **. Air India Ltd** (supra), this Court has held that verbal cross-examination is not the sole criteria to controvert the deposition of the witnesses in inquiries into complaints under the Act. Paragraphs 17 and 18 of the said decision are quoted as hereunder:- “17. The fundamental principles relating to the principles of natural justice is that when a prejudicial statements are made, the same shall not be used against any person without giving him an opportunity to correct and contradict. In sexual harassment complaint, sometimes the complainant may not have courage to depose all that has happened to her at the work place. There may be an atmosphere restraining free expression of victim's grievance before the Committee. The privacy and secrecy of such victims' also required to be protected. It is to be noted that verbal cross examination is not the sole criteria to controvert or contradict any statement given by the aggrieved before any authority. Primarily, in a sexual harassment complaint, the committee has to verify and analyse the capability of the aggrieved to depose before them fearlessly without any intimidation. If the Committee is of the view that the aggrieved is a feeble and cannot withstand any cross examination, the Committee can adopt such other measures to ensure that the W.P.(C) 14688/2018 21 witnesses statement is contradicted or corrected by the delinquent in other manner. The fair opportunity, therefore, has to be understood in the context of atmosphere of free expression of grievance. If the Committee is of the view that the witness or complainant can freely depose without any fear, certainly, the delinquent can be permitted to have verbal cross examination of such witnesses. In cases, where the Committee is of the view that the complainant is not in a position to express freely, the Committee can adopt such other method permitting the delinquent to contradict and correct either by providing statement to the delinquent and soliciting his objections to such statement. 18. What is reminded here by this Court to the Committee is that a fair opportunity should be given to the delinquent in such manner the Committee think fit to consider. There is no easy and precise rule defining fair opportunity.” It is trite that the principles of natural justice are flexible and may differ in different circumstances. What is required is fairness by the authority. The accused or the delinquent officer should know the evidence that has been given and the statements affecting him. He shall be given a fair _**v**_ **.** opportunity to correct and contradict them. In **Avinash Nagra Novodya Vidyalaya Samiti and others** [(1997) 2 SCC 534], the Hon'ble Supreme Court has held that dispensing with enquiry and denial of cross– examination will not under all circumstances vitiate the enquiry on W.P.(C) 14688/2018 22 ## ground of violation of principles of natural justice. The Court held: “12.....In our considered view, the Director has correctly taken the decision not to conduct any enquiry exposing the students and modesty of the girl and to terminate the services of the appellant by giving one month's salary and allowances in lieu of notice as he is a temporary employee under probation. In the circumstances, it is very hazardous to expose the young girls for tardy process of cross examination. Their statements were supplied to the appellant and he was given an opportunity to controvert the correctness thereof.” As held by this Court in **Sibu L.S** _**v**_ **. Air India Ltd** (supra), verbal crossexamination is not the sole criteria to controvert the deposition of the witnesses given by the aggrieved before any authority, particularly in sexual harassment cases, where the Committee depending on the circumstances can adopt such other methods permitting the delinquent to contradict and correct either by providing statement to the delinquent and soliciting his objections to such statement. Therefore, I am unable to agree with the finding of the 2[nd] respondent that the inquiry is vitiated since witnesses were not examined in the presence of the 1[st] respondent. However, the ICC ought to have given the copy of the statements of the complainants and the witnesses to the 1[st] respondent and he should have W.P.(C) 14688/2018 23 been given an opportunity to controvert the correctness thereof. 16. Having found the inquiry by the ICC as farce and vitiated, the appellate authority set aside the report of the ICC and remanded the complaint to ICC for detailed inquiry as per the procedures mentioned in the Act and the provisions of the service rules applicable to the respondent. No doubt, the enquiry was conducted in disregard to the provisions of the Act and in violation of the principles of natural justice. However, I am of the view that there is no need for a denova inquiry at this distance of time. The incident alleged has happened in the year 2015 and the inquiry is of the year 2016. At this distance of time, if the proceedings are to commence denova, that would be a further ordeal and harassment to the complainants and the witnesses and agonizing to the 1[st] respondent. However, taking note of the objectives of the Act, there has to be a further inquiry after rectifying the mistakes. Accordingly, to meet the ends of justice, the directions in Ext. P5 order are modified as follows: (i) The report of the ICC will stand set aside. (ii) The case is remitted for further inquiry and not denova inquiry. W.P.(C) 14688/2018 24 - (ii) The composition of the ICC shall be in terms of the provisions of the Act. (ii) The 1[st] respondent shall be given a copy of the complaints, the statements/depositions of all the complainants and witnesses already taken in the inquiry. - (iii) The 1[st ] respondent shall submit his objections to the statements of the complainants and witnesses within the time frame stipulated by the ICC. There shall be no verbal cross-examination of any of the complainants or witnesses, unless consented by any of them. (iv) The 1[st] respondent shall be given fair opportunity of hearing and the inquiry shall be in accordance with the principles of natural justice. (v)The findings of the ICC/inquiry report shall be made available to all the parties enabling them to make representation against the findings before the ICC. - (vi) If the ICC arrives at a conclusion that the allegations are proved against the 1[st ] respondent and recommends to the employer to take W.P.(C) 14688/2018 25 action against him for sexual harassment as a misconduct, the same shall be in accordance with Section 13 (3) (i) of the Act. (vii) The inquiry shall be completed by the ICC within a period of 3 months from the date of receipt of the copy of this judgment. (viii) The employer shall act upon the recommendation of ICC within 60 days of its receipt. (ix) The 1[st] respondent shall be deemed to have been placed under suspension till orders are passed by the employer under clause (viii) above. The writ petition is disposed of with the above directions and observations. Sd/- **MURALI PURUSHOTHAMAN JUDGE** W.P.(C) 14688/2018 26 ## **APPENDIX OF WP(C) 14688/2018** ## **PETITIONER'S EXHIBITS** **EXHIBIT P1 TRUE COPY OF THE APPEAL FILED BY THE RESPONDENT BEFORE THE REGIONAL JOINT LABOUR COMMISSIONER.** **EXHIBIT P2 TRUE COPY OF THE COUNTER FILED BY THE PETITIONER BEFORE THE REGIONAL JOINT LABOUR COMMISSIONER** **EXHIBIT P3 TRUE COPY OF THE REPORT OF THE INTERNAL COMPLAINT COMMITTEE FILED BY THE PETITIONER BEFORE THE REGIONAL JOINT LABOUR COMMISSIONER EXHIBIT P4 TRUE COPY OF THE ARGUMENT NOTES FILED BY THE PETITIONER BEFORE THE REGIONAL LABOUR COMMISSIONER.** **EXHIBIT P5 TRUE COPY OF THE ORDER OF THE REGIONAL JOINT LABOUR COMMISSIONER.** spc/