High Court of KeralaSingle JudgeWrit petition allowed; relief granted as ordere...

Farzeen Sulthana v. Government of Kerala, Director, GKSF and Branch Manager, Federal Bank Ltd.

Case / Petition Number:W.P.(C) No.15883 of 2010

Case Details & Bench

Court
High Court of Kerala
Hon'ble Judges
  • V. Chitambaresh
Judgment Date
2012-01-04
Court Decision / Holding
Writ petition allowed. Ext.P8 quashed. Respondents directed to release the first prize to the petitioner pursuant to Ext.P3 within six weeks, subject to the petitioner executing a bond indemnifying any loss from rival claims. There will be no order as to costs.
Final Disposition
Writ petition allowed; relief granted as ordered (Ext.P8 quashed; prize to be released with indemnity; costs denied).

Parties to the Case

Appellants / Petitioners

  • Farzeen Sulthana

Respondents

  • Government of Kerala, rep. by its Secretary, Department of Tourism, Secretariat, Thiruvananthapuram
  • The Director, GKSF, Department of Tourism, Park View, Thiruvananthapuram-695033
  • The Branch Manager, The Federal Bank Ltd., South Bazar, Kannur-670002

Legal Representation & Advocates

Counsels for Petitioners

  • • Sri K.V. Sohan
  • • Smt. Sreeja Sohan
  • • Sri George Joseph Pulimoottil
  • • Smt. N. Mahalakshmi
  • • Sri Rovin Rodrigues

Counsels for Respondents

  • • Smt. Lilly K.T.

Case Synopsis & Summary

Grand Kerala Shopping Festival (GKSF) is an annual state-run promotion aimed at boosting tourism and retail activity. The petitioner, Farzeen Sulthana, purchased gold jewellery worth Rs 17,840 from a GKSF member shop (Malabar Ornaments Pvt. Ltd.) and learned she had won the first prize—a ten sovereigns of 24-carat gold—through a coupon and a corresponding Ext.P3 letter from the State Co-ordinator. Crucially, the petitioner misplaced the coupon, and the Director of GKSF refused to release the prize on the ground that the original coupon was lost, despite the counterfoil containing her name, address, and purchase details. The petitioner submitted Ext.P4–P7 documents and proof of identity; however, the Director maintained that replacement could not be granted because other potential claimants might arise. The court found that the counterfoil with the purchaser’s address and the purchase bill constitute sufficient prima facie evidence of entitlement, noting that the press releases urged customers to retain coupons. It distinguished the Kulkarni decision on Indira Vikas Patra as inapplicable here, while reaffirming the Chacko principle that a coupon is not a lottery ticket. Accordingly, the writ petition was allowed: Ext.P8 quashed, respondents directed to release the prize within six weeks subject to an indemnity bond, and costs were denied.

Provisions of Law Cited

Article 14 of the Constitution of IndiaRule 7(2)

Legal Doctrines & Maxims

  • Not akin to a lottery ticket (Chacko v. State of Kerala, 1970 KLT 358)
  • Indira Vikas Patra: lost certificates are not replaced (Central Government of India v. Krishnaji Parvetesh Kulkarni, AIR 2006 SC 1744)
  • Arbitrariness in administrative action violates Article 14
  • Equality before law under Article 14

Submissions & Arguments

Contentions of Appellants / Petitioners

The petitioner contends that the primary evidence—purchase bill, counterfoil containing her name/address, and Ext.P3 notice of prize—suffices to entitle her to the prize even in the absence of the original coupon. She argues that withholding the prize on the basis of a lost coupon is arbitrary and violative of Article 14, especially since there was no rival claimant; the press releases had cautioned customers to retain coupons, and the scheme’s integrity would be preserved by relying on reliable documentary evidence presented by the petitioner.

Contentions of Respondents

The respondents contend that the original coupon is essential for release of the prize to prevent multiple claims; they emphasize the risk of rival claimants and stress that the loss of the coupon is a fatal defect under the scheme rules. They point to Ext.P8 and press communications urging caution to retain coupons and submit that replacement is not provided under the governing rules.

Cited Precedents (2)

Case NameCitationTreatmentExplanation
Chacko v. State of Kerala(1970) KLT 358PositiveCited to support that a coupon is not akin to a lottery ticket and can be a valid basis for identifying a prize winner.
Central Government of India and Others v. Krishnaji Parvetesh KulkarniAIR 2006 SC 1744DistinguishedCited for the Indira Vikas Patra principle; court distinguished it because the GKSF coupon counterfoil contains name/address, making the situation different from the lost Indira Vikas Patra scenario.

Diagnostic Tool

Beta

Does this judgment govern your specific facts?

Don't risk relying on a distinguishable precedent. Enter your facts or proposition below. We will test it against Farzeen Sulthana v. Government of Kerala, Director, GKSF and Branch Manager, Federal Bank Ltd. and instantly map out authorities that support, challenge, or govern your position.

Extracted Judgment Text

Exact text extracted from official judgment records.

## **IN THE HIGH COURT OF KERALA AT ERNAKULAM** ## **PRESENT:** ## **THE HONOURABLE MR.JUSTICE V.CHITAMBARESH** ## **WEDNESDAY, THE 4TH DAY OF JANUARY 2012/14TH POUSHA 1933** ## **WPC.No. 15883 of 2010 (I)** **-----------------------** ## **PETITIONER :** **----------------------** **FARZEEN SULTHANA, BABY MAHAL M.G.BAZAR THALASSERY KANNUR.** **BY ADVS. SRI.K.V.SOHAN SMT.SREEJA SOHAN.K. SRI.GEORGE JOSEPH PULIMOOTTIL SMT.N.MAHALAKSHMI SRI.ROVIN RODRIGUES** ## **RESPONDENT(S) :** **--------------------------** **1. GOVERNMENT OF KERALA, REP. BY ITS SECRETARY DEPARTMENT OF TOURISM SECRETARIAT THIRUVANANTHAPURAM.** ## **2. THE DIRECTOR,** **GKSF, DEPARTMENT OF TOURISM PARK VIEW, THIRUVANANTHAPURAM-695 033.** ## **3. THE BRANCH MANAGER,** **THE FEDERAL BANK LTD. SOUTH BAZAR, P.B.NO.488 1ST FLOOR, ADITHYA TOWERS OPP: CIVIL STATION KANNUR-670 002.** ## **R1 & R2 BY GOVT. PLEADER SMT. LILLY K.T.** **THIS WRIT PETITION (CIVIL) HAVING BEEN FINALLY HEARD ON 04-01-2012 , THE COURT ON THE SAME DAY DELIVERED THE FOLLOWING:** **...2/-** **Mn** **WPC.No. 15883 of 2010 (I)** **APPENDIX** ## **PETITIONER'S EXHIBITS:** **EXT.P1 : COPY OF THE INVOICE NO. 31510 FOR RS. 17, 840/-, DT. 10-12-2009 ISSUED BY MALABAR ORNAMENTS PVT. LTD., THALASSERY. EXT.P2 : COPY OF THE PRINTOUT OF THE RELEVANT WEB PAGE CONTAINING NAMES OF WINNERS. EXT.P3 : COPY OF THE LETTER NO. GKSF/41/2009 OF THE 2ND RESPONDENT. EXT.P4 : COPY OF THE LETTER, ALONG WITH DULY FILLED UP FORM NO. 1 AND I.D. PROOF SENT BY THE PETITIONER TO THE 2ND RESPONDENT DT. 19-1-2010. EXT.P5 : COPY OF THE LETTER, SENT BY THE PETITIONER TO SRI. KODIYERI BALAKRISHNAN, HON'BLE MINISTER FOR TOURISM AND HOME AFFAIRS, DT. 23-1-2010. EXT.P6 : COPY OF THE REMINDER SENT TO THE 2ND RESPONDENT, DT. 23-2-2010. EXT.P7 : COPY OF THE LETTER SENT TO THE 2ND RESPONDENT, DT. 15-42010. EXT.P8 : COPY OF THE LETTER SENT BY THE 2ND RESPONDENT TO THE PETITIONER DT. 8-4-2010.** ## **RESPONDENT'S EXHIBITS :** **EXT.R2(a)SERIES : COPIES OF THE PRESS RELEASES ISSUED IN VARIOUS NEWS PAPERS DURING THE FESTIVAL PERIOD (EIGHT PRESS RELEASES)** **//TRUE COPY//** ## **P.A. TO JUDGE** **Mn** **“C.R.”** ## **V.CHITAMBARESH, J.** ------------------------------- ## **W.P.(C) No.15883 of 2010** ------------------------------- **Dated this the 4[th] day of January, 2012** ## **J U D G M E N T** Grand Kerala Shopping Festival ('GKSF' for short) is an annual event conducted by the Department of Tourism of the State to woo Consumers and also to benefit Traders. 'GKSF' is widely publicised in print and visual medias and is usually conducted during the Christmas-New Year season. There are normally three categories of prizes such as (i) Scratch-N-Win prizes (ii) Weekly Prizes and (iii) Mega Prizes. The customer who purchases articles from the member shops of 'GKSF' for amounts exceeding a particular monetary limit would be issued a Coupon. The bill number and the address of the customer has to be filled in the counter foil of the coupon before it is dropped in the box kept in the shop. There would be a draw of the counter foils dropped in the box and similar boxes and the lucky winner duly intimated later about the result. The prize would be released to the winner of lots on production of the Coupon, purchase bill and document evidencing proof of address. 2. The petitioner purchased gold jewellery worth W.P.(C) No.15883 of 2010 2 Rs.17,840/- from a shop named 'Malabar Ornaments Pvt. Ltd.' who was a member of the scheme of 'GKSF'. Ext.P1 purchase bill issued by the jewellery shop reveals that the petitioner had paid the amount in addition to returning old jewellery. The petitioner learnt that she was one among the six first prize winners and Ext.P2 is the result of the draw downloaded from the website of 'GKSF'. The petitioner subsequently received Ext.P3 letter from the State Co-ordinator of 'GKSF' which inter alia reads as follows:- “CONGRATULATIONS for winning 10 Sovereign Gold (equivalent to 74 grams of 24 Ct. Federal Pure Gold) in Grand Kerala Shopping Festival with Coupon No.272114.” The latter reached the petitioner only because the counter foil of the Coupon contained all details such as her address and number of the purchase bill. 3. The petitioner though retained the purchase bill had misplaced the Coupon and could not trace it out despite her best efforts. The petitioner therefore submitted Ext.P4 W.P.(C) No.15883 of 2010 3 representation to the Director of 'GKSF' producing along with it the purchase bill and identity proof. The application for claiming 'GKSF' prize was accompanied by the identity card issued by the Election Commission of India and the Passport of the petitioner. The petitioner followed it up by addressing Exts.P6 and P7 letters to the Director of 'GKSF' seeking to release the first prize of 10 sovereigns gold. The Director of 'GKSF' however took the stand in Ext.P8 reply letter that the prize cannot be released since the original Coupon is lost. It is under these circumstances has the writ petition been filed seeking a direction to the State and Director of 'GKSF' to release the first prize to the petitioner. 4. The Director of 'GKSF' has filed a counter affidavit to the writ petition conceding the fact that the address of the petitioner has been entered in the counter foil of the Coupon. But the Director has expressed his inability to release the prize on the sole ground that the production of the original Coupon is 'inevitable'. The fact that there can be other claimants for the prize who may produce the original Coupon is also stated even W.P.(C) No.15883 of 2010 4 though there was no other rival claimant. The press release of 'GKSF' in the various newspapers requesting the customers to retain the original Coupon with them was also highlighted. 5. It is beyond dispute that the counter foil of the Coupon drawn in the lots did contain the address of the petitioner and the number of the purchase bill. This was precisely why Ext.P3 letter was addressed by the Director of 'GKSF' congratulating the petitioner for winning the first prize of 10 Sovereigns gold. The petitioner admittedly produced the original purchase bill and the identity card issued by the Election Commission of India in proof of her address. There can therefore be no justification on the part of the Director of 'GKSF' in not releasing the prize to the petitioner on the premise that the original Coupon is not produced. This is particularly so when there is no other rival claimant hitherto to the first prize as revealed from the pleadings. I feel that the primary evidence is the production of the purchase bill by the petitioner which cannot be glossed over by the Director of 'GKSF' and other officials. W.P.(C) No.15883 of 2010 5 6. A Coupon of the nature involved is not akin a lottery ticket which of course is a valuable security as held in **Chacko v. State of Kerala** (1970 KLT 358). Mr.K.V.Sohan appearing for the petitioner has very fairly brought to my notice the decision in **Central Government of India and Others v. Krishnaji Parvetesh Kulkarni** (AIR 2006 SC 1744). It is held therein as follows:- “An Indira Vikas Patra is akin to an ordinary currency note. It bears no name of the holder. Just as a lost currency note cannot be replaced, similarly the question of replacing a lost Indira Vikas Patra does not arise. Rule 7(2) makes the position clear that a certificate lost, stolen, mutilated, defaced or destroyed beyond recognition will not be replaced by any post office. Similar is the position as regards the certificate which is either lost or stolen.” 7. The position here is entirely different since the counter foil of the Coupon issued by 'GKSF' does contain the name and address of the petitioner. The only endeavour is to find out the real prize winner for which the production of the purchase bill and proof of address is sufficient. Arbitrariness is W.P.(C) No.15883 of 2010 6 writ large in the conduct of the State and the Director of 'GKSF' in not releasing the first prize to the petitioner which falls foul of Article 14 of the Constitution of India. The Government Pleader submits that the State would be in a quandary if another claims the prize amount on production of the Coupon. It is therefore necessary to provide sufficient safeguards at the time of release of the first prize to the petitioner by the State and Director of 'GKSF'. 8. Resultantly the writ petition is allowed in the following terms:- - (i) Ext.P8 is quashed; - (ii) Respondents 1 and 2 are directed to release the first prize to the petitioner pursuant to Ext.P3 within a period of six weeks from today; - (iii) The release as above is subject to the condition that the petitioner executes a bond in favour of respondents 1 and 2 to indemnify the loss, if any, suffered on W.P.(C) No.15883 of 2010 7 account of any rival claims; and (iv) There will however be no order as to costs. **V.CHITAMBARESH, Judge.** nj. ## **V.CHITAMBARESH, J.** -------------------------------------- W.P.(C) No. 15883 of 2010 ## **JUDGMENT** Dated:- 4[th] January, 2012. --------------------------------------